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Sitecore is a leading provider of agentic digital experience software, trusted by global brands including American Express, Porsche, Starbucks, and L'Oréal. The company delivers a composable platform combining content, commerce, and data to enable personalized, adaptive digital experiences at scale.
Reporting to the General Counsel, the Director of Litigation & Regulatory Affairs will lead Sitecore's global approach to disputes, investigations, software license compliance, and regulatory readiness. This is a senior role with broad international scope and significant visibility across the business.
Key Responsibilities:
- Own Sitecore's global disputes portfolio, including employment, commercial, vendor, license compliance, regulatory, and pre-litigation matters
- Lead early case assessment and litigation strategy, covering merits, business impact, preservation, settlement posture, and recommended next steps
- Manage matters from investigation through resolution, including legal holds, discovery, witness preparation, mediation, arbitration, settlement, and court proceedings
- Lead software license compliance and entitlement enforcement matters, partnering with Finance, Revenue Operations, Sales, Product, and Deal Desk
- Direct responses to regulatory inquiries and investigations, including strategy, correspondence, document collection, remediation, and executive updates
- Track relevant legal developments and translate new requirements into practical policies, controls, training, templates, and operating processes
- Support sensitive internal investigations involving workplace, ethics, commercial, privacy, security, and third-party risk issues
- Provide concise, decision-ready reporting to senior leaders on material disputes, regulatory risks, and remediation progress
- Manage outside counsel, strategy, budgets, staffing, and performance; strengthen playbooks and escalation processes
Success Metrics:
- Material matters receive early, practical risk assessments and clear ownership
- Senior leaders receive concise recommendations and understand available decisions and trade-offs
- Outside counsel is used strategically with disciplined budgets and accountability
- Disputes, investigations, license compliance matters, and new regulatory obligations are handled consistently across jurisdictions
Requirements:
- Significant post-qualification experience in litigation, regulatory disputes, investigations, commercial disputes, or software license compliance, gained in-house or at a leading law firm
- Experience managing complex matters from early assessment through resolution and developing litigation strategy, settlement posture, and executive recommendations
- Strong judgment across legal, commercial, financial, operational, and reputational risk
- Sound knowledge of legal holds, document preservation, privilege, confidentiality, discovery, and sensitive communications
- Record of translating legal requirements into practical business processes and partnering effectively with cross-functional teams
- Excellent communication and project management skills, with high ownership and attention to detail
- Practical, collaborative approach and credibility to build trust with senior leaders
Desirable Experience:
- Background in a global SaaS, software, technology, or digital platform business
- Software license compliance, audit rights, entitlement disputes, or contractual enforcement experience
- Knowledge of AI, digital services, cybersecurity, privacy-adjacent, consumer protection, public sector, or employment regulation
- Experience managing cross-border matters and reporting to executives, Boards, or Audit Committees
