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Salary: USD 150,000 - 200,000 / annual
Iterative Health is a healthcare technology and services company accelerating clinical research across gastrointestinal, hepatology, obesity, and cardiology. The company operates a network of 100+ research sites across the US, Europe, India, and Australia, combining clinical trial expertise with AI to connect pharmaceutical sponsors with high-performing research teams. Headquartered in Cambridge, MA and NYC with 250+ employees globally.
The Director of Information Technology will lead the company's technology infrastructure, systems, security, and IT operations as it scales across corporate and clinical research networks. This is a strategic and hands-on leadership role balancing long-term technology planning with day-to-day execution.
Key responsibilities include:
**IT Strategy & Leadership:** Develop and execute scalable IT strategy aligned with business objectives. Establish IT roadmaps, priorities, standards, and operating processes. Serve as strategic technology advisor to executive leaders. Evaluate emerging technologies for efficiency and scalability improvements. Develop and manage IT budgets, vendors, and technology investments. Build the IT function from a lean team into a scalable organization. Lead, coach, and develop the Corporate IT team with clear roles, responsibilities, and performance metrics.
**Infrastructure & IT Operations:** Oversee corporate IT infrastructure, networks, endpoints, applications, identity management, and collaboration tools. Ensure reliable, secure, and scalable technology across corporate offices, remote employees, and clinical research sites. Establish standards for device provisioning, lifecycle management, and access management. Build effective IT service management processes including help desk, incident management, and asset management. Establish IT operating model, organizational structure, and service standards.
**Cybersecurity, Privacy & Compliance:** Oversee the company's cybersecurity program and set security strategy, policies, controls, and risk management. Oversee vulnerability management, endpoint protection, identity and access controls, and security awareness programs. Coordinate incident response and business continuity planning for technology-related risks.
**Systems & Applications:** Partner with business leaders to assess, select, implement, and optimize enterprise applications and technology platforms. Establish governance around application ownership, integrations, and data flows. Identify opportunities to consolidate systems and automate workflows. Support technology integrations related to acquisitions and partnerships. Establish standards for SSO, automated provisioning/deprovisioning, and role-based access.
**Cross-Functional Partnership:** Partner with People and Finance on systems supporting employees, payroll, and financial operations. Partner with Clinical Operations and site leadership to support technology needs across the clinical research network. Establish co-governance structure with Product & Engineering. Provide clear communication to employees and leadership regarding technology changes and priorities. Partner with Security, Legal, Compliance, and Procurement on vendor technology and security requirements.
**Technology Integration & Expansion:** Lead IT due diligence and technology integration for acquisitions, partnerships, new offices, and clinical research sites. Develop repeatable standards for onboarding acquired organizations, users, devices, applications, networks, and data. Identify technology risks, integration costs, and remediation requirements. Develop transition plans for identity, endpoints, collaboration platforms, networking, SaaS applications, and security controls.
**Requirements:**
- 10+ years of progressive IT experience, including significant experience leading enterprise IT operations
- Bachelor's degree in Information Technology, Computer Science, Business, or related field (preferred)
- Experience leading IT within a high-growth, healthcare, technology, or life sciences organization
- Proven experience developing and executing enterprise IT strategy and roadmap
- Strong understanding of infrastructure, SaaS applications, networking, endpoint management, identity and access management, and cybersecurity
- Experience managing IT budgets, vendors, technology implementations, and third-party service providers
- Experience building and leading high-performing IT teams
- Demonstrated ability to manage multiple priorities and translate business needs into practical technology solutions
- Strong understanding of IT governance, security, privacy, compliance, and risk management
- Experience supporting distributed or multi-site organizations (preferred)
- Experience with M&A technology integration or organizational scaling (strongly preferred)
- Excellent communication, stakeholder management, and problem-solving skills
- Pragmatic, service-oriented leadership style with ability to operate strategically while remaining close to execution
