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Salary: USD 140,000 - 178,000 / annual
Everlaw is seeking a Design Program Manager to establish the operating system for its growing product design team. As the first dedicated Design Program Manager, you'll bring structure, visibility, and predictability to how the team designs AI-powered litigation tools, allowing designers to focus on craft and quality.
Key responsibilities include:
- Own the design operating model for planning and delivery, defining how design work is estimated, sequenced, and handed off. Maintain systems that make dependencies and timeline risk visible before they become escalations.
- Define design readiness criteria and coordinate pre-launch quality reviews to ensure shipped features meet high standards for craft, responsiveness, accessibility, and edge cases.
- Own working interfaces between Design, Product Management, Engineering, User Research, and Technical Writing. Define how scope is agreed, dependencies tracked, and conflicts resolved.
- Build and champion lightweight design operations rhythms, frameworks, and templates—such as design briefs and critique structures—to streamline team workflows.
- Manage design resourcing and bandwidth tracking to inform staffing decisions, highlight capacity constraints, and help leadership plan for future team growth.
- Own how design's work is represented to the business. Build and maintain reporting layers (capacity, throughput, readiness) that let product and executive leadership plan against design.
You bring at least 5 years of experience in Design Program Management or Design Operations supporting product design teams in complex, enterprise B2B SaaS or data-heavy environments. You excel at balancing competing priorities across multiple stakeholders and steering teams through ambiguity with structure and clear prioritization. You've built and scaled lightweight design operations frameworks, delivery plans, and resource tracking processes without stifling creative momentum.
You have excellent communication and storytelling skills, translating design progress and complex trade-offs into business-relevant narratives for leadership. You bring strong understanding of user-centered design methodologies, modern UX workflows, and tools like Figma. Experience with project tracking tools like Jira or emerging AI tools (Cursor, Claude Design) is valued. You operate with a low-ego, highly collaborative style, finding fulfillment in making design teams visible and successful.
The role is full-time, exempt, based in Oakland with a hybrid schedule: in-office Monday, Wednesday, Thursday; option to work from home Tuesday and Friday.
