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Salary: USD 170,000 - 185,000 / annual
EvolutionIQ is seeking a Deployment Manager to lead end-to-end delivery of its AI-powered insurance claims platform for enterprise clients. This role sits within Client Services and bridges internal teams with client-side executives to ensure successful, on-time implementations.
You will own the full software implementation lifecycle—from kickoff through go-live and transition to steady-state support. You'll serve as the primary project point of contact for client stakeholders, including senior and executive-level leaders, providing regular updates, managing expectations, and driving alignment across complex, multi-stakeholder environments.
Key responsibilities include building and managing detailed project plans and timelines; proactively identifying risks and driving mitigation strategies; partnering closely with Product, Engineering, Data, and Client Services teams to execute implementations and resolve issues quickly; developing strong, trusted relationships with clients; overseeing data integrations, configurations, and UAT/validation processes; and driving client readiness, training, and adoption strategies to ensure successful deployment and long-term value realization.
You will also continuously improve deployment methodologies, tools, and best practices to scale delivery and enhance client experience. Success is measured by on-time, in-scope deployments with high client satisfaction, strong durable relationships with stakeholders at all levels, clear proactive communication across teams, and continuous process improvement.
Requirements: 5–10 years in software implementation, project management, or client-facing delivery roles within enterprise SaaS; proven track record managing complex, multi-stakeholder implementations; strong experience with executive-level stakeholders; exceptional project management skills; ability to translate technical concepts into business language; cross-functional experience with Product, Engineering, and Data teams; strong communication and presentation skills.
Preferred: experience in insurance, healthcare, or regulated industries; familiarity with data integrations, APIs, or ETL processes; consulting or professional services background.
EvolutionIQ has been named one of Inc.'s Best Workplaces three years running and Built In's Best Places to Work in 2025 and 2026.
