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Mintlify is a documentation platform serving 100+ million developers annually and powering docs for 20,000+ companies including Anthropic, Microsoft, PayPal, Spotify, Coinbase, and X. The company recently raised a $45M Series B led by A16Z and Salesforce Ventures and is scaling from 65 employees.
As Deployment Manager, you'll own the full customer onboarding lifecycle for enterprise deals—from post-sale engagement through go-live execution and the critical first 14 days post-launch. You'll enforce a clear post-sales services engagement model, validate scope and timeline commitments, assess migration readiness, and ensure every enterprise customer launch creates the foundation for increased AI credit usage, renewals, and expansions.
Key responsibilities include: establishing clear deal scope and boundaries before kickoff; validating complexity signals and customer readiness; resolving technical platform concerns; maintaining quality standards for migration completion; and hands-on engagement in migration port-overs when vendors can't execute. You'll manage 10+ competing priorities with strong project management discipline and minimal oversight needed.
You bring hands-on technical experience (comfortable with GitHub and writing code), clear technical thinking and debugging ability, and non-trivial AI automation experience. You have prior experience on live customer calls or are exceptionally motivated to develop this skill. You demonstrate strong ownership mentality, proactive process improvement, and the ability to balance competing demands in a fast-moving environment.
