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Salary: USD 60,000 - 65,000 / annual
BinSentry is a fast-growing ag-tech company that uses AI-powered optical sensors and software to help feed mills and protein producers optimize their supply chains. The company monitors over 64,000 bins in real time across North America.
The Deployment Coordinator supports the installation process for BinSentry's ProSense HD product line, working closely with the Deployment Manager to keep installations, services, and expansions on schedule. This role bridges Sales, Customers, and Installation Partners, maintaining accurate tracking of work orders and fleet health while assisting with site surveys, logistics, and documentation.
Key responsibilities include:
**Project Planning & Coordination**: Schedule and coordinate HD installations, services, and expansions with Sales, Customer Success, customers, and installation partners. Serve as a secondary point of contact for BinSentry Partners on logistics. Maintain the Survey Tracker and Installation Calendar with current dates by customer. Assist the Deployment Manager in responding to Sales and CS inquiries on installation status. Work with the Operations Specialist to ensure Work Orders are created and delegated in the system.
**Site Survey & Documentation Support**: Gather and organize bin dimensions, installation measurements, and site details ahead of surveys. Maintain and update information in BinSentry's Work Order system. Prepare customer documentation packages to guide installation.
**Installation Support & Customer Engagement**: Support initial training sessions for BinSentry Partners or customer installation staff (millwrights, electricians, etc.). Provide day-to-day installation support, answering questions and troubleshooting logistics or scheduling issues.
**Capture Learnings**: Relay field learnings, use-cases, questions, and change requests to the Deployment Manager and Product Management. Suggest improvements to survey and installation processes.
**Stakeholder Alignment**: Support the Deployment Manager in maintaining trackers for Operations Update meetings. Provide input to the Installation Tracker maintained by CS. Participate in weekly status meetings.
The role does NOT involve physically installing or removing products, cutting or disassembling client equipment, or performing wiring installation.
Within the first 90 days, you will gain a thorough understanding of BinSentry technology, familiarize yourself with internal processes and the Work Order system, begin conducting weekly RYG status reviews, accompany team members on site visits for hands-on learning, and build relationships with Sales, Customer Success, and Operations teams.
The role is based from your home location with occasional travel to client sites or partner locations. Approximately 60-75% travel within and between the US and Canada is expected. Central location in the US and/or Canada is preferred.
**Requirements**:
- Experience in project coordination, scheduling, or operations support (ag-tech or agricultural experience a plus)
- Strong organizational and communication skills for coordinating across internal teams and external partners
- Comfortable working with data and trackers to monitor status and flag issues
- Comfortable with travel across the US and Canada as needed
- Basic proficiency with measurement tools (laser measure, tape measure) and electronic devices (smartphone, modem) a plus
- Comfortable with climbing ladders and using small elevators; not afraid of heights
- Works well independently and in teams
- Organized, detail-oriented, and diligent in record-keeping
- Service-minded attitude and strong problem-solving capabilities
- Ability to manage multiple tasks and priorities simultaneously
- Positive demeanor and collaborative spirit
