SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Cyera is building AI trust infrastructure for Fortune 1000 enterprises, helping organizations adopt AI securely by controlling what data AI systems can access and use. This Manager role leads a front-line analyst team responsible for 24/7/365 data security operations and customer support.
You will manage a team of security analysts, overseeing hiring, onboarding, performance management, and professional development. You'll balance hands-on technical work with leadership responsibilities—stepping in directly on complex security analysis, incident response, and platform troubleshooting when needed. Your technical depth across the Cyera platform and supporting ecosystem is essential to credibly mentor your team and serve as an escalation point.
Key responsibilities include: leading team operations and shift scheduling; developing and documenting standard procedures; leveraging Python, PowerShell, and automation to optimize analyst workflows; conducting technical analysis of customer issues and alerts; partnering with leadership on new service capabilities; and driving internal projects from planning through execution.
You'll engage directly with customers—leading executive and technical meetings, assisting with incident response, preparing KPI/KRI reporting for technical and executive audiences, and delivering quarterly business reviews. You'll also collaborate with Customer Success Engineering on onboarding, implementation, platform tuning, and contract renewals.
This role requires comfort in fast-paced, hands-on technical environments; strong technical proficiency to work directly on security analysis; exceptional communication skills across technical and executive audiences; high attention to detail; and a continuous learning mindset to stay ahead of evolving threat landscapes.
