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Salary: USD 65,800 - 105,700 / annual
ServiceTitan is seeking a Data Quality Analyst to join the Data Engineering department. This is a customer-facing technical role focused on data migration and quality assurance. You will spend approximately 60% of your time working directly with customers and 40% on technical work.
In this role, you will guide customers through data migration to ServiceTitan, serving as a technical expert who helps deconstruct and re-interpret their data for successful platform adoption. You will evaluate source databases, understand their structures, and map them to ServiceTitan's data model. You will write SQL queries to correct, reformat, and move data, and present cleanup recommendations to the broader data team.
You will manage multiple concurrent projects with shifting priorities and tight deadlines, clearly communicating project status and updates to both internal stakeholders (Data Engineering, Implementation, Onboarding teams) and external customers. This role is critical to the implementation and onboarding process—data concerns are often a blocker for customers, so delivering accurate, high-quality data transfers is essential to both customer success and company operations.
Key responsibilities include: working directly with customers to ensure successful data migration; managing a wide variety of tasks with shifting priorities; clearly communicating project status and updates; finding and employing methods for transferring data sources not previously encountered; evaluating and understanding database structures; and writing queries to correct, reformat, or move data.
Requirements:
- Proficiency in Excel
- Basic knowledge and experience in T-SQL
- Strong analytical and critical thinking skills
- Ability to identify relationships within databases and infer developer intent based on structure and values
- Ability to work effectively within a team environment with tight deadlines and high expectations
