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Otter is a software platform that helps restaurants succeed in online food delivery. The company powers delivery operations for major brands including Chick-fil-A, Ben & Jerry's, KFC, and Eataly, helping them increase sales, reduce order issues, and streamline delivery logistics.
As a Data Analyst II, you will play a key role in driving business insights and operational efficiency across the customer lifecycle. Your responsibilities include:
• Build and maintain reports, dashboards, and visualizations to track key performance metrics using SQL, Python, and Looker Studio
• Integrate deeply into business operations to model data, report KPIs, and automate operational workflows using code and AI tools
• Perform deep dive analysis of operating metrics, developing hypotheses, analyzing data, and presenting findings and solutions to leadership
• Communicate analysis results effectively to business leaders to support decision-making and prioritization
• Operate with high autonomy to decompose complex business problems into actionable tasks and strategic recommendations
You'll work in a collaborative environment with experienced colleagues and cross-functional teams, all working onsite in the Bogotá office five days per week. The role offers the opportunity to impact a rapidly growing industry—online food delivery in the US alone has expanded 10X in five years (from $10B to $100B) and is projected to reach $500B–$1T by 2030.
REQUIREMENTS:
• Academic background in Engineering, Mathematics, Statistics, or Economics with coursework in statistics
• Approximately 2 years of relevant experience in data analytics or technical strategy roles
• Strong technical proficiency in SQL and Python, with deep understanding of data modeling
• High degree of autonomy and self-management to own project scopes from definition through execution
• Excellent communication and stakeholder management skills with advanced English fluency
