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Curri is a YC-backed on-demand, last-mile logistics platform serving the construction and adjacent industries with a nationwide fleet of cars, trucks, and flatbeds. Founded in 2018 and headquartered in Ventura, CA, the company is solving inefficiencies in construction logistics.
You will join the Customer Operations Team as a Service Operations Representative, responsible for ensuring every delivery is executed flawlessly from booking through successful drop-off. This is a fast-paced role where you'll be a self-starter tackling problems from first principles and contributing to operational strategy.
Key responsibilities:
- Facilitate deliveries from booking to successful drop-off, managing all touchpoints in between
- Provide best-in-class support to customers and drivers via chat and phone
- Communicate with pickup and drop-off contacts to ensure smooth, successful delivery completion
- Provide operational feedback and identify pain points to optimize logistics processes
You will work on a diverse team in a dynamic startup environment where your contributions directly impact company growth. The company emphasizes work-life integration and personal development, offering competitive compensation and benefits including health, dental, vision, 401K, and equity compensation.
Requirements:
- Fun personality with positive attitude and eagerness to learn
- Strong critical thinking and problem-solving skills
- Excellent written and verbal communication abilities
- Top-notch customer service skills
- Proficiency in G-Suite (Google Docs, Google Sheets)
