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Loft Orbital is seeking a Customer Delivery Manager to lead the end-to-end deployment and execution of customer satellite missions. In this role, you will own the complete mission lifecycle—from early requirements and concept of operations (ConOps) development through commissioning, on-orbit operations, and continuous improvement.
You will serve as the primary technical interface to customers, translating their mission objectives into operational reality. This is a hands-on leadership position that requires you to operate real spacecraft and work directly with customers to build mission applications on top of Loft's API and operational infrastructure.
Key responsibilities include:
- Translating mission objectives into executable workflows, configurations, and tooling
- Ensuring reliable, scalable on-orbit execution of satellite missions
- Managing the technical relationship with customers throughout the mission lifecycle
- Coordinating across satellite operations, customer engineering, software development, systems engineering, and program execution teams
- Driving continuous improvement and operational excellence
You will sit at the intersection of multiple disciplines—satellite operations, customer engineering, software development, systems engineering, and program execution—delivering meaningful outcomes for every mission you support. This role combines technical depth with customer-facing leadership, requiring both hands-on problem-solving and team coordination.
