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Country Manager, Japan

Miro - Tokyo, Japan - In-office - posted 2026-10-01

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Miro is seeking an exceptional General Manager to lead its Japan business, one of the company's fastest-growing markets. The role is positioned as a business catalyst, requiring a senior executive to drive an ambitious commercial agenda while building a strong team and culture. Miro recently invested in a Japan Data Center, removing a key barrier for enterprise customers and unlocking new commercial opportunities. In this role, you will lead Miro's Japan operations with dual accountability for commercial growth and people leadership. You'll set strategy for the High Touch Sales organization and own execution with clear accountability. Key responsibilities include owning an ambitious, sustainable growth target for the region; winning new logos, particularly lighthouse accounts; driving wall-to-wall expansion across the existing customer base; and building effective co-sell motions with partners, including new logo acquisition into TSE-listed parent companies and expansion into their subsidiaries. You'll act as a trusted Miro expert for enterprise customers, credible with both practitioners and executives. On the people and culture side, you'll build a Tokyo hub culture grounded in transparency, strong team dynamics, accountability, and psychological safety. You'll lead and develop a multi-layered team, visibly investing in coaching and growth. You'll serve as a genuine bridge between Japan and JAPAC/global leadership, translating strategy and context in both directions. You'll be an active, engaged member of the regional senior leadership team and the cross-functional global leadership team, holding the standard that how you lead people matters as much as the results you deliver. Miro is a visual workspace for innovation enabling distributed teams to build the next big thing. The platform's infinite canvas supports engaging workshops, product design, brainstorming, and more. Co-headquartered in San Francisco and Amsterdam, Miro serves over 100M users and 250,000 companies. Founded in 2011, the company has 1,600+ employees across 13 hubs worldwide. REQUIREMENTS: • 15+ years of experience across direct and partner-led sales • Proven track record in direct SaaS sales within enterprise segments • Demonstrable partner sales track record, including co-sell motions for new logo acquisition and subsidiary expansion into TSE-listed groups • Experience leading through a layer of management (leading people managers rather than only individual contributors) across a growing team of 20+ • Country Manager or GM experience in a global company is a strong plus, as is a background in SaaS, PLG, or collaboration software • Track record of building trust with team, stakeholders, peers, and customers • Demonstrated ability to build or turn around team culture, backed by concrete examples of impact • Strong experience operating in a global, matrixed organization and working well amid ambiguity • Consistent, accountable, and transparent leadership style • Genuine investment in developing talent, evidenced by people on your team who grew and excelled under your leadership

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