SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Turing is an AI-focused company headquartered in San Francisco that works with frontier AI labs and Fortune 500 enterprises to build datasets, reinforcement learning environments, and agentic AI systems. The company operates one of the world's largest networks of vetted technical talent across more than 100 countries.
As a Compliance Analyst, you will own the quality and integrity of Turing's Know Your Customer (KYC) and identity verification program. This is a hands-on, high-volume operations role requiring deep KYC/AML judgment and the ability to make independent decisions on ambiguous cases while spotting systemic patterns across thousands of cases.
Key responsibilities include:
**Case Adjudication & Identity Verification**
- Review and adjudicate KYC and identity verification cases across multiple regions, including document verification, liveness checks, and data cross-checks
- Make independent, well-reasoned decisions on ambiguous and high-risk cases where policy guidance is incomplete, with clear escalation and recommendations
- Detect and act on identity-fraud and document-fraud techniques (forgeries, manipulations, synthetic/stolen identities, impersonation) across different regions
**Sanctions, PEP & AML Screening**
- Conduct and resolve sanctions screening, politically exposed person (PEP) checks, and adverse-media review
- Apply AML and risk frameworks consistently with documented rationale for audit purposes
**Quality Assurance & Calibration**
- Audit completed verification cases, sample decisions for accuracy, identify errors and policy deviations
- Run calibration sessions, track accuracy scores and error trends, provide constructive feedback to reviewers
- Convert QA findings into concrete improvements: policy updates, process fixes, and targeted training
**Program & Process Improvement**
- Surface emerging fraud trends and control gaps to leadership with recommendations
- Refine verification playbooks, decision trees, and documentation standards as regulations and fraud tactics evolve
- Write clear case documentation and reviewer guidance
You will work remotely across time zones with talent and stakeholders around the world. The role emphasizes judgment over scripts, quality as a system, and low-ego, high-ownership collaboration.
**Requirements**
*Required:*
- 7+ years of experience in KYC, AML, identity verification, trust and safety, or fraud operations, ideally at fintech, marketplace, gig/talent platform, or global staffing company
- Strong hands-on knowledge of document verification and identity-fraud techniques across multiple regions
- Working knowledge of sanctions screening, PEP checks, and AML frameworks
- Experience in KYC quality assurance: auditing completed cases, sampling for accuracy, identifying errors/policy deviations, giving constructive feedback
- Familiarity with QA frameworks and metrics (accuracy scores, error categorization, calibration sessions, root cause analysis) and ability to turn findings into process/training improvements
- Experience with KYC/IDV platforms (Onfido, Jumio, Persona, Sumsub, Veriff, or similar) and screening tools (World-Check, ComplyAdvantage, LexisNexis)
- Excellent judgment, attention to detail, ability to make independent decisions on ambiguous cases
- Strong written communication skills for case documentation and cross-cultural communication
- Comfort working in fast-paced, high-volume, remote environment
*Preferred:*
- Relevant certification (CAMS, CFE, or equivalent AML/fraud credential)
- Experience building or scaling a KYC/QA function
- Exposure to global identity and data-privacy regimes (GDPR) and right-to-work/contractor-eligibility verification
- Comfort working with data: pulling samples, reading dashboards, quantifying fraud and quality trends
