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Lyra Health is seeking a Client Services Administrator to support the Account Management team in the MENA region. This is an internal administrative role focused on enabling account managers to deliver exceptional client service.
Key responsibilities include:
- Creating polished, professional client-facing documents and presentations using PowerPoint, Adobe, Canva, and Excel
- Supporting account managers with daily client requests and administrative tasks
- Maintaining and updating client databases and records
- Generating accurate monthly client reports
- Identifying and resolving program errors or inconsistencies
- Ensuring all materials meet high presentation and design standards
The ideal candidate is highly organized, detail-driven, and creative with strong proficiency in presentation software and design tools. You should have an eye for design and the ability to transform raw information into polished, professional materials. This role does not involve managing a client portfolio, front-desk duties, call-centre work, or regular direct client contact.
Lyra Health is the leading provider of mental health solutions for employers, supporting over 20 million people globally. The company has delivered 13 million mental health sessions and published extensive peer-reviewed research demonstrating that their AI-powered care model helps people recover twice as fast and reduces overall healthcare claims costs by 26% annually.
Work hours: 8:30 AM to 5:30 PM, with a hybrid arrangement based in Dubai.
