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Constantinople is seeking a Client Delivery Manager to lead the technical delivery and onboarding of clients onto their platform. This role is responsible for orchestrating end-to-end client implementation, creating scalable delivery playbooks, and managing the coordination between clients and internal teams (product, engineering, legal, compliance, operations).
Key responsibilities include:
- Owning the client delivery plan and ensuring successful, on-time implementation across 1-2 clients
- Managing implementation project plans, timelines, and critical activities (testing, release coordination, go-live, cutover events)
- Acting as the single point of coordination across product, engineering, legal, compliance, and operations teams
- Working with Solutions Engineering to manage platform configurations and technical setup
- Managing client relationships and stakeholder communications throughout the delivery lifecycle
- Identifying, surfacing, and mitigating delivery risks and issues
- Managing scope changes while keeping delivery goals on track
- Building consistency and scalability in how client onboarding occurs across the organization
You'll be hands-on and execution-oriented, comfortable with complex dependency management and working across technical and non-technical teams. The role requires strong problem-solving skills, attention to detail, and the ability to adapt to a dynamic startup environment.
Ideal candidates have 3-5 years of technical program management experience in tech organizations, with demonstrated ability to manage both product/engineering teams and client stakeholders effectively.
