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Claims Handler - General Liability & Property

ClaimSorted - Dallas, TX, USA - In-office - posted 2026-09-29

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ClaimSorted is an AI-native claims solution for insurers and large corporates, scaling 10x year-over-year and processing hundreds of millions in claims payouts. Backed by Y Combinator, Atomico, and Eurazeo, the company is rebuilding how insurance claims are resolved—faster, fairer, and more reliably. You will join as a Senior Claims Handler in downtown Dallas, working five days per week in office. This role is designed as a senior individual contributor position with a clear growth trajectory into team leadership as the business scales. Key Responsibilities: - Handle complex commercial general liability and property claims end-to-end, from first notification of loss through settlement - Review policy wordings, verify coverage, and make well-reasoned coverage determinations - Investigate and assess liability and damages, coordinating with experts, engineers, and loss adjusters as needed - Communicate with insureds, brokers, and carrier partners throughout the claims journey - Set appropriate reserves and manage claims within your authority, escalating clearly and early when needed - Manage litigated files and defence counsel, driving toward resolution - Maintain accurate and thorough claims records for audit and compliance - Act as a technical reference point for less experienced handlers and contribute to continuous improvement by flagging process inefficiencies The company explicitly positions this role as a pathway to team leadership: you'll start as a senior IC owning complex commercial files, then grow into mentoring, managing, and building out the team as the book grows. The company commits to providing training and support in people management, performance management, data, quality, and capacity planning. ClaimSorted values speed, overdelivery, customer-first thinking, challenging the status quo, and transparent communication. This is positioned as an opportunity to grow faster than at traditional insurers or claims businesses, with real responsibility and real training in a high-performance environment. Requirements: - 5+ years of commercial claims experience across general liability and property - Texas All-Lines Adjuster license, with Texas designated as your home state - Strong coverage analysis skills and confidence taking a position and defending it - Strong organisation and ability to prioritise independently - Comfortable using data to make decisions - Team-oriented, hardworking, and ambitious - Experience leading, mentoring, or coaching others, and ambition to manage a team - Startup or high-growth experience is a plus - Willing to work five days in office in Dallas

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