SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
INSHUR is a $100M+ funded embedded insurance platform serving the on-demand economy, partnering with companies like Uber and Amazon. The company operates across the UK, US, and Netherlands with 200 employees, leveraging AI to enhance human-driven claims handling.
As a Claims Handler, you will own a diverse portfolio of third-party motor claims from first notification through settlement, including personal injury exposure. You'll make liability decisions, negotiate with third parties and legal representatives, and drive fast, fair, data-driven outcomes. The role is based in Brighton with a hybrid model—office time for training, events, and team collaboration.
Key responsibilities include:
- Managing end-to-end third-party motor claims (damage and personal injury)
- Making sound liability decisions and navigating claims to resolution with commercial mindset
- Negotiating optimal outcomes with insurers, third parties, and legal representatives
- Leveraging digital-first approaches and building relationships across the insurance market
- Collaborating with product, data, and operations teams to identify trends and improve claims performance
- Using technology and data insights to streamline workflows and enhance customer experience
You'll report to the Claims Team Leader within a collaborative claims team. The role suits someone who thrives in fast-paced, tech-enabled environments, enjoys working with data, and brings a problem-solving mindset to complex challenges. You should be comfortable with ambiguity, take ownership of outcomes, adapt quickly to shifting priorities, and look for ways to improve processes rather than just complete tasks.
Essential qualifications include proven motor claims handling experience with personal injury exposure, strong technical claims judgment, confident decision-making and negotiation skills, data and tech orientation, solutions-focused ownership, and a customer and commercial focus. Nice-to-have traits include adaptability in evolving environments and intellectual curiosity about continuous improvement.
