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Salary: USD 60,000 - 85,000 / annual
Finch is building infrastructure to make legal services radically more accessible to American households. The company automates administrative work in personal injury pre-litigation, partnering expert operators with purpose-built AI. Backed by Sequoia and Redpoint, Finch has grown 10x in just over a year and raised a $20M Series A, becoming the pre-litigation partner of choice for top personal injury firms nationwide.
As a Case Manager on the Legal Operations team, you will be the operational backbone of pre-litigation work. Your responsibilities include opening insurance claims and managing carrier communications, requesting and tracking medical records and police reports with timely follow-ups, monitoring lien and subrogation issues to ensure resolution, partnering with lead paralegals to prepare cases for demand drafting, and identifying and fixing operational bottlenecks that slow case progression. This role requires working Pacific Time business hours to support West Coast clients and legal teams, though you may work remotely from other time zones as long as you are available during PT hours.
You will join a team of top-tier legal operators from law firms across America, enabled by next-generation technology to serve more clients with greater humanity and precision. The Legal Operations team is responsible for delivering exceptional outcomes for law firm partners and their injured clients with speed and care.
REQUIREMENTS:
- 2+ years of experience in personal injury law, legal operations, case management, or claims handling
- Process-driven and detail-oriented mindset
- Effective communication skills with both clients and attorneys
- Ability to thrive in fast-paced, high-volume environments
- Must be available to work Pacific Time hours
- Bilingual Spanish/English preferred but not required
