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Salary: USD 60,000 - 85,000 / annual
Finch is building infrastructure to make legal services radically more accessible to American households. The company automates administrative work in pre-litigation personal injury cases, partnering with top personal injury firms nationwide. Finch has grown 10x in just over a year, raised a $20M Series A, and is backed by Sequoia, Redpoint, and founders from DoorDash, Ironclad, and Digits.
As a Case Manager on the Legal Operations team, you will be the operational backbone ensuring cases move forward quickly and comprehensively. You'll handle the critical pre-litigation work that allows attorneys to focus on strategy and client relationships.
Key responsibilities include:
- Opening insurance claims and managing ongoing communication with carriers
- Requesting, tracking, and following up on medical records and police reports
- Monitoring lien and subrogation issues to ensure timely resolution
- Partnering with lead paralegals to prepare cases for demand drafting
- Identifying and fixing operational bottlenecks to improve case flow
The Legal Operations team is responsible for delivering exceptional outcomes for law firm partners and their injured clients with precision, speed, and care. Finch is building a team of top-tier legal operators with experience from law firms across America, empowered by next-generation technology.
REQUIREMENTS:
- 2+ years of experience in personal injury law, legal operations, case management, or claims handling
- Process-driven and detail-oriented mindset
- Effective communication skills with both clients and attorneys
- Ability to thrive in fast-paced, high-volume environments
- Bilingual Spanish/English proficiency (preferred, not required)
