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Salary: USD 20 - 0 / hourly
Ennoble Care is a mobile primary care, palliative care, and hospice service provider operating across the Northeast, Mid-Atlantic, South, and Southwest United States. This full-time, on-site Care Coordinator role is embedded within a partnered dialysis facility in Panama City, Florida, serving as a key liaison ensuring coordinated, patient-centered care through structured coordination, clinical collaboration, and proactive communication.
You will work directly within the dialysis clinic to engage patients in person, coordinate care plans in collaboration with Ennoble Care providers and facility staff, schedule and organize provider visits, and ensure timely follow-up and clear communication with patients, families, and the clinical team. This position plays a central role in maintaining continuity of care by monitoring patient needs, communicating changes in condition, addressing barriers to care, and maintaining accurate documentation to keep the care team aligned.
Key responsibilities include:
- Provide consistent, on-site engagement with dialysis patients to support care plans, follow-ups, education, and care transitions
- Coordinate and align patient care using Ennoble Care's EMR to ensure continuity, quality outcomes, and timely follow-up
- Schedule patient visits for providers and support daily clinic workflow based on patient attendance and clinical priorities
- Collaborate closely with Ennoble Care providers, dialysis facility staff, and multidisciplinary care teams to support integrated, patient-centered care
- Serve as a liaison between providers, patients, families, and facility staff, ensuring clear, proactive communication
- Communicate patient needs, changes in condition, safety concerns, and urgent matters promptly to appropriate clinical leaders
- Identify and resolve barriers impacting patient care coordination and overall experience
- Maintain accurate, timely documentation in accordance with organizational standards, workflows, and healthcare regulations
- Demonstrate professionalism, empathy, and sound judgment while managing multiple priorities in a fast-paced clinical environment
- Contribute positively to team collaboration, daily operations, and facility partnerships while maintaining strong organizational and technical proficiency (Microsoft Word and Excel)
Schedule: Full-time, Monday through Friday, 6:00 a.m. to 2:00 p.m. EST. No weekends, evenings, nights, or on-call requirements. Seven company-paid holidays annually.
QUALIFICATIONS:
- Legally authorized to work in the United States
- Active, unrestricted clinical certification or licensure required: Patient Care Technician (PCT), Certified Nursing Assistant (CNA), Medical Assistant (MA/CMA), Licensed Practical Nurse (LPN), Registered Nurse (RN), or comparable clinical credential
- Highly preferred: Dialysis-specific certification (CDT, CHT, CCHT, CCHT-A)
- Highly preferred: Experience managing provider schedules and coordinating patient appointments within a clinical setting
- Highly preferred: Minimum one (1) year of experience working directly with hemodialysis/nephrology patients in a dialysis facility
- Demonstrates professional, compassionate bedside manner with patient-centered approach and ability to build rapport in clinical setting
- Strong working knowledge of healthcare terminology and care coordination principles
- Excellent organizational and time-management skills with ability to manage multiple priorities effectively
- Professional and proactive communication skills across Microsoft Teams, email, phone, and in-person interactions
- Ability to cultivate and maintain positive, collaborative relationships with patients, families, providers, and facility staff
- Proficiency in Microsoft 365, including Outlook, Word, and Excel
- Valid, unencumbered driver's license with consistent, reliable transportation to fulfill duties of position
- Current auto insurance with proof of coverage
- Ability to travel between facilities as required
- Must successfully complete background check
