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Business Systems Manager

Skydio - San Mateo, CA, United States - In-office - posted 2026-07-30

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Salary: USD 160,000 - 190,000 / annual

Skydio is seeking a Business Systems Manager to lead the company's NetSuite ERP environment and enterprise systems infrastructure. This role serves as the technical and business leader responsible for ensuring the platform supports operational excellence, financial integrity, supply chain execution, and business growth across the organization. Key responsibilities include: - Serve as the technical expert and administrator for Skydio's enterprise systems (NetSuite ERP, Coupa, Ramp, and others), ensuring stability, reliability, security, and performance. - Configure, maintain, and continuously improve NetSuite modules supporting inventory, procurement, manufacturing, planning, warehousing, order fulfillment, shipping, and finance. - Design and maintain workflows, saved searches, dashboards, reports, custom fields, scripts, and automation to improve business efficiency and user experience. - Lead ERP implementations, upgrades, module deployments, testing, and system enhancements from design through production deployment. - Partner with business leaders across Operations, Supply Chain, Finance, Sales, RevOps, and IT to understand operational challenges and translate requirements into scalable technology solutions. - Act as the primary liaison between Finance Systems and business stakeholders, fostering collaboration and ensuring technology supports operational objectives. - Develop, maintain, and support integrations between NetSuite and external platforms (P2P, MES, PLM, CRM systems). - Develop and maintain ERP governance, documentation, standard operating procedures, and system configuration standards. - Drive enterprise AI enablement by designing and maintaining robust MCP integrations across enterprise systems. - Leverage AI to accelerate design and development and create innovative solutions to unique business challenges. Required qualifications: - 5-7+ years of experience managing financial systems, with at least 3+ years on NetSuite ERP. - Experience managing EDI and system integrations. - Strong understanding of finance, manufacturing, inventory management, procurement, warehouse operations, and order fulfillment processes. - Experience configuring NetSuite workflows, saved searches, dashboards, custom fields, reports, and automation. - Experience with SuiteScript, SuiteFlow, and NetSuite development tools. - Experience with API integrations (REST/SOAP). - Experience supporting ERP implementations, upgrades, and system enhancements. - Bachelor's or Master's degree in CS/MIS or equivalent. Preferred qualifications: - Experience with P2P systems (e.g., Coupa). - Ability to lead and manage teams in a dynamic environment.

About Skydio

Defense / GovTech; Industrial — autonomous drones for defense, public safety, and enterprise.

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