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Anthropic is seeking a Business Systems Analyst to join the BizTech team and bridge the gap between business needs and technical solutions. In this role, you'll translate complex business requirements into technical specifications and architectural decisions, ensuring engineering teams build scalable solutions that support rapid organizational growth.
Key responsibilities include:
- Drive end-to-end delivery of technical projects from conception through launch
- Configure and customize business systems (user permissions, workflows, integrations) to meet organizational needs
- Manage technical vendor evaluation, including contract negotiations, SLAs, and performance assessment
- Create and maintain comprehensive system documentation (process flows, user guides, technical specs)
- Lead knowledge management initiatives to capture and organize institutional knowledge
- Own technical risk assessment and mitigation strategies
- Analyze business processes and identify automation and optimization opportunities
- Act as liaison between technical teams and business users, translating complex concepts into user-friendly language
- Conduct system testing, validation, and user acceptance testing for implementations
- Provide ongoing support and training to end-users
- Monitor system performance and usage metrics
- Collaborate cross-functionally to ensure seamless platform integration
- Stay current with emerging technologies and industry best practices
You should have 5+ years of experience as a Business Systems Analyst or similar role in a technology-focused environment. Strong analytical and problem-solving skills are essential, along with experience in systems configuration, requirements gathering, and documentation. You'll excel at vendor relationship management, communicate effectively across technical and non-technical stakeholders, and thrive in fast-paced environments with changing priorities.
Preferred qualifications include enterprise-level business systems experience, database management and SQL knowledge, familiarity with project management methodologies (Agile, Scrum), relevant certifications, business intelligence and reporting tools experience, high-growth startup background, ITIL knowledge, and experience implementing knowledge management systems.
