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Revolut is a global fintech company with 75+ million customers, offering a suite of financial products including spending, saving, investing, and currency exchange. The company is seeking an Operational Resilience Manager to strengthen its ability to withstand and recover from disruptions while ensuring continuity of critical operations and services.
In this role, you will partner with service owners, Compliance, Risk, and service delivery teams to assess and build resilient operations across the organization. You'll design, implement, and test comprehensive contingency plans including business continuity plans, crisis management procedures, and scenario playbooks. You will provide oversight on group testing programs, design complex failure scenarios, and develop dashboards and key indicators to monitor operational health.
Key responsibilities include supporting executives during crisis events to protect customers and the company, conducting post-incident lessons-learned activities to continuously improve procedures, and working closely with Product and Data teams to build a world-class resiliency function. You'll use data and quantitative analysis to understand business operations and implement resilience strategies, provide regular reports to senior management on business continuity initiatives, and monitor emerging risks and industry trends to adapt strategies to evolving threats.
You'll ensure compliance with EU and French regulations, particularly around operational resilience frameworks. This is a strategic role that bridges risk management, regulatory compliance, and operational excellence within a fast-growing fintech organization.
REQUIREMENTS:
- Bachelor's degree in business administration, risk management, or related field
- 4+ years of experience in operational resilience, risk management, or business continuity within the financial industry
- Experience implementing regulatory frameworks for operational resilience, including Digital Operational Resilience Act (DORA) and FCA PS21/3
- Solid understanding of regulatory requirements, industry standards, and best practices related to operational resilience and continuity planning
- Excellent analytical, problem-solving, and decision-making skills
- Impeccable communication and stakeholder management skills
- Proficiency in relevant tools and technologies used for risk assessment, resilience, and continuity planning
NICE TO HAVE:
- Basic SQL skills
- Accreditation from the Business Continuity Institute
- Experience using G-Suite and Google Cloud platforms
