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Allica Bank, the UK's fastest-growing fintech firm, is seeking a Business Process Analyst to support the Operations team in managing processes, procedures, and compliance. The role sits within the Operational Assurance team and bridges documentation, training, and quality assurance.
Key Responsibilities:
- Support Operations teams in updating procedures when changes are introduced or during business-as-usual reviews; execute procedure updates on behalf of teams and obtain sign-off from Procedure Owners and Approvers.
- Maintain robust governance of all Operations-owned processes and procedures, ensuring they are correctly documented, communicated, stored, and version controlled.
- Attend Product team demos, identify impacts on existing processes, and ensure changes are documented in updated procedures with appropriate sign-offs.
- Lead or participate in Monthly Procedure Review meetings, taking notes and distributing to attendees.
- Support the FAQ Review process by working with the Procedures Manager to ensure quarterly updates.
- Contribute to the cross-functional digitalization strategy for managing Policy/Process/Procedure within Allica, including evaluation of new technology solutions.
- Assist the Operations Management team with change implementation through document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, business analysis, and workflow analysis.
- Demonstrate excellent verbal and written communication skills when interacting with executives, managers, and subject matter experts.
Personal Attributes:
- Develops broad business contacts to improve performance.
- Meets deadlines and uses time and resources effectively.
- Sets and achieves challenging goals through collaborative, professional approaches.
- Generates innovative solutions to business issues.
- Works well in team environments and supports colleagues during challenging periods.
- Acts with integrity, keeps promises, and admits mistakes.
- Demonstrates flexibility and commitment to departmental and business objectives.
- Understands business environments and actively promotes positive external perception.
- Protects and enhances organizational reputation.
Allica Bank offers flexible and hybrid working arrangements, full onboarding support, continued development opportunities, regular social activities, pension contributions, discretionary bonus scheme, private health cover, life assurance, and family-friendly policies including enhanced maternity and paternity leave.
Requirements: The posting does not specify formal years of experience, certifications, or educational qualifications. Candidates are encouraged to apply even if they do not meet every listed criterion.
