SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 170,000 - 190,000 / annual
EvolutionIQ is a rapidly growing AI Claims Guidance Platform company transforming the insurance industry by applying artificial intelligence to claims handling at scale. The company focuses on Workers' Compensation claims for enterprise insurance clients and has achieved significant growth in just five years, helping tens of thousands of people while earning recognition as one of Inc.'s Best Workplaces for three consecutive years.
As a Business Optimization Consultant, you will lead product deployment, training, and change management strategies for enterprise clients implementing EIQ's AI Workers' Compensation Claims Guidance platform. You'll serve as a trusted advisor and subject matter expert, partnering across Sales, Client Services, and Product teams to drive successful client outcomes.
Key responsibilities include: shaping the complete client experience from data onboarding through implementation and post-deployment adoption; providing expert guidance to client executive teams while establishing a Voice of Customer program for designated product modules; partnering with Sales and Product Managers on go-to-market strategies and delivery guidance; supporting data-driven change management implementation; building systems and processes to improve client satisfaction, retention, and expansion; communicating complex product requirements to technical and non-technical stakeholders; and developing playbooks to scale implementation cycles.
You'll need deep expertise in commercial insurance with particular focus on Workers' Compensation, proven success driving transformational change management in enterprise environments, and a track record of delivering exceptional client experiences in fast-paced, high-growth settings. Prior experience directly working in insurance/healthcare or serving these industries as a consultant, advisor, or vendor is essential. You should bring an analytical mindset, data-driven decision-making capabilities, ability to navigate cross-functional agile teams, empathetic collaboration skills, and excellent communication and presentation abilities.
Compensation includes base salary of $170-190K (flexible based on background and experience), annual bonus, and company equity (RSUs). Benefits include comprehensive medical, dental, vision, disability and life insurance, 401k matching, paid time off, 100% paid parental leave (16 weeks primary/12 weeks secondary caregivers), flexible return-to-work schedules, catered lunches, pet-friendly spaces, and $1,000 annual professional development stipend.
