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Taktile is an AI-native decision platform enabling banks and insurers to automate and optimize decisions through autonomous agents. The company powers millions of decisions daily for customers including Pleo, Monzo, and Faire, and has raised $184M from top-tier investors including Goldman Sachs Growth Equity, Index Ventures, and Tiger Global.
As Business Ops Associate, you will sit at the center of Taktile's growth story during a critical scaling phase. This is a hands-on, high-trust role reporting to the leadership team and working across the entire organization.
Key responsibilities include:
- Supporting high-leverage company projects across strategy, GTM, product, and finance & administration
- Developing deep organizational knowledge: understanding how teams work, prioritize, and measure success
- Proactively improving operations by partnering with Strategy & Operations, GTM, Product, and G&A teams
- Helping shape the company's long-term operating model and acting as a force multiplier for leadership
- Owning key operating cadences and cross-functional alignments
- Moving fluidly between big-picture strategy and operational execution
You will work on diverse projects: one week supporting all-hands messaging and hiring processes, the next developing pricing strategy, creating competitive battle cards, or establishing partnerships. The role requires someone who thrives in ambiguity, moves fast, and sees impact within days.
Ideal candidate profile: 1-2 years of experience in strategy, consulting, or fast-scaling startups. You are a structured thinker who turns messy problems into clear plans others rally behind. You move fluidly between strategy and detail, solve problems hands-on, and instinctively use AI tools to move faster. You communicate clearly with high ownership and are energized by building and moving fast.
Taktile operates a flat hierarchy with direct access to founding team members. The company emphasizes a culture of excellence, continuous learning, and diverse perspectives. Benefits include top-of-market equity and cash compensation, self-development budget, equipment of choice, and meaningful home office setup.
