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Salary: USD 104,125 - 140,000 / annual
Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, a platform enabling organizations to harness IoT data to improve safety, efficiency, and sustainability across physical operations including agriculture, construction, field services, transportation, and manufacturing.
As Business Operations Manager, you will own the budget, vendor, and hardware operations for Samsara's Core IT team. This is a people-management role where you'll lead a small team and have the opportunity to grow the function as the company scales.
Key responsibilities:
- Own SaaS budget, forecasting, and license management across enterprise platforms (Atlassian, Google Workspace, Slack, and others), including app catalog, utilization tracking, renewal calendar, and cost optimization
- Manage vendor relationships for Core IT's SaaS and hardware contracts end-to-end
- Own hardware and logistics operations across five regions: inventory forecasting, procurement, multi-region ordering, new hire equipment standards, office buildout, and IT hardware budget
- Manage and develop direct reports, setting priorities and growing team capabilities as the function expands
- Partner with business systems analysts on requirements, process design, and systems support
- Build the operating rhythm for Business Operations: budget tracking, vendor scorecards, renewal calendar, and reporting for IT leadership visibility
- Partner with IT, Sales, and R&D leadership on platform backlog and renewal decisions
- Champion and embed Samsara's cultural principles as the company scales globally
The role is remote-eligible with no relocation assistance provided. You'll work alongside a team focused on supporting physical operations that represent over 40% of global GDP.
REQUIREMENTS:
Minimum:
- 5+ years of experience in vendor management, SaaS operations, IT business operations, or related discipline, including end-to-end enterprise software or hardware contract management (negotiation, renewal, spend tracking)
- Experience managing people, or demonstrated readiness to take on people management for the first time, with a clear point of view on setting priorities and growing a small team
- Experience partnering across IT, finance, and business teams to manage budget and vendor relationships
Ideal:
- Experience managing hardware or IT asset operations across multiple regions
- Comfortable building process, reporting, and a team from scratch in an early-stage function
- Strong data management and analysis skills (Google Sheets/Excel and similar tools)
- Experience with SaaS procurement and license optimization at a company of comparable size or complexity
