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Woodstock Legal Services, part of the Lawhive Group, is seeking a Business Operations Manager to support the firm's operations across multiple functions. This is a varied, fast-paced role where you'll be exposed to HR and culture, finance, IT, events, compliance, and general operations.
Key Responsibilities:
Culture & People: Onboard new starters (employees and consultants), arrange welcome packs and training materials, and assist with internal engagement initiatives, events, and wellbeing campaigns.
Compliance & Risk: Support document management and compliance deadlines, maintain records for insurance, SRA requirements, and CQS accreditation, and help review and update internal policies.
IT & Tech: Provide basic IT support and troubleshooting, and support the rollout of new software and systems across the firm.
Operations & Facilities: Coordinate everyday office operations and estate management, including supply restocking, contractor management, health and safety processes, and preparing the office for client visits.
Finance & Accounts Support: Liaise with the accounts team to gather reports, track expenses, and assist with finance-related tasks and compliance.
Project & Event Support: Help organize internal projects, team events, firm-wide initiatives, and support the marketing team with event logistics and operations administration.
About Woodstock: Founded in 2014, Woodstock Legal Services is a people-first law firm that prioritizes flexibility, collaboration, and expert legal advice. The firm recently joined the Lawhive Group to combine trusted relationships and values with innovative tools that reduce administrative burden on lawyers.
Requirements:
- Some office, admin, or customer service experience (open-minded approach to background)
- Strong organizational skills and attention to detail
- Excellent communication skills; friendly, clear, and comfortable speaking with diverse people
- Natural helper mentality with a proactive, can-do attitude
- Comfortable with technology, MS Office, and willing to learn new systems
- Discretion, professionalism, and trustworthiness with sensitive information
- Keen learner with ability to thrive in a busy environment
