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Figma is seeking a Business Operations professional to join a small, strategic team focused on solving the company's most challenging business issues. This role sits at the intersection of Engineering, Product, Go-to-Market, and Operations, working on high-impact strategic initiatives with direct, quantifiable business impact.
You will identify, evaluate, and prioritize new product initiatives and operational projects with an eye toward long-term value creation. You'll partner with key stakeholders across product, marketing, people, sales, and customer experience to understand, scope, and implement operational improvements. The role requires developing executive-ready analyses, business cases, and recommendations by synthesizing quantitative data, customer insights, and market trends to influence strategic decision-making.
Key responsibilities include driving execution of approved recommendations across cross-functional teams, establishing success metrics and monitoring key business performance indicators, and using data to evaluate initiative impact and identify optimization opportunities.
The ideal candidate brings 6+ years of relevant experience in investment banking, management consulting, private equity, corporate planning, business finance, analytics, or related fields. You should demonstrate the ability to distill complex issues into structured frameworks, develop concrete action plans, and build integrated models from scratch. Strong analytical expertise, stakeholder relationship-building skills, and a track record of building processes from scratch are essential.
Experience at a high-growth B2B SaaS company, partnering with Product and GTM teams, and SQL proficiency are valued but not required. This is a full-time role available from Figma's US hubs (San Francisco or New York) or remotely within the United States.
