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Salary: CAD 62,000 - 82,000 / annual
Zynga, a global leader in interactive entertainment and label of Take-Two Interactive, is seeking a Business Operations and Contracts Coordinator to join the CTO Strike Team's Contract & Vendor Management division. This role sits at the intersection of contract management, business operations, and cross-functional coordination, serving as a visible and impactful position within the global organization.
You will own critical operational workflows end-to-end, supporting contract administration and procurement processes while serving as a trusted communication hub within the CTO Strike team.
Key responsibilities include:
**Contract & Vendor Management Program Coordination:**
- Provide operational and administrative support to the program director of the Contract & Vendor Management team
- Coordinate renewal workflows end-to-end, including contract administration, purchase order (PO) requests, and legal/compliance due diligence
- Own day-to-day administration of vendor contracts, tracking contract lifecycle milestones
- Maintain an organized repository of executed agreements
- Ensure accuracy, timely approvals, and proper documentation throughout all processes
- Create renewal approval requests for pre-approvals and track approvals accordingly
- Handle ad-hoc contract requests
**Communication & Reporting:**
- Coordinate program updates via written summaries, status reports, and stakeholder communications
- Prepare and maintain polished presentations for leadership reviews, team briefings, and cross-functional meetings
- Translate data and program progress into clear narratives
**Risk Mitigation & Data Integrity:**
- Manage software clearances, VSA, DPA, and other compliance documentation
- Coordinate with IT and key partner teams on accurate usage data
- Maintain contract management database with critical information
- Flag and coordinate with the program director on non-compliance issues for quick resolution
- Assist with usage optimization processes to align on accurate data usage information
**Program/Project Management Support:**
- Provide project management support for ad-hoc operations initiatives
- Handle ad-hoc administrative and operational requests on special projects
**Requirements:**
- 1-2+ years of experience in program coordination, business operations, or similar role, preferably within software development, gaming, or compliance-heavy environments
- Some experience with contract administration and/or PO creation strongly preferred
- Demonstrated ability to earn trust, empower teams, and build strong collaborative relationships across various disciplines and work styles
- Strong written and verbal communication skills with proven ability to write clear program summaries, updates, and business correspondence
- Comfortable building and presenting polished slide decks to program leads and senior stakeholders
- Experience managing high-volume intake workflows, meticulously tracking approvals, and maintaining flawless documentation across contracts, POs, and program deliverables
- Proven ability to work independently, manage competing priorities, and drive results with minimal supervision
- Hands-on experience with Google Workspace (Docs, Sheets, Slides)
- Familiarity with ERP or procurement systems (e.g., JDE, Oracle, etc.) is a plus
- Bonus: Familiarity with generative AI tools (like Gemini, Claude, etc.) to optimize daily operations
