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inDrive is seeking a Business Development Manager to own and drive the development and scalable growth of the Freight vertical across APAC and EMEA regions, with a strong operational focus on Kazakhstan.
In this role, you will be responsible for end-to-end business expansion, including commercial performance, pricing and unit economics, analytics, go-to-market strategy, and cross-functional execution. You will validate and scale growth hypotheses, ensure sustainable GMV and revenue growth, and build repeatable business models across target markets.
Key responsibilities:
- Own business growth and expansion of the Freight vertical across Kazakhstan, EMEA, and APAC, including revenue, GMV quality, and unit economics
- Develop and manage pricing and tariff models, ensuring sustainable margins and competitive positioning
- Own unit economics calculations and continuously optimize business performance
- Drive analytical deep dives into business funnels (supply, demand, conversion, retention) and identify growth opportunities
- Generate, validate, and scale business, product, marketing, and operational hypotheses in cross-functional teams
- Own go-to-market initiatives, including branding, positioning, and collaboration with Marketing teams
- Define and develop CRM logic: segmentation, lifecycle management, retention, and reactivation mechanics
- Coordinate antifraud initiatives with risk and antifraud teams to ensure healthy marketplace economics
- Conduct market and competitor analysis and contribute to long-term Freight vertical strategy
- Own P&L for the region/vertical: planning, monitoring, and optimization of core metrics
- Lead BD team and manage cross-functional stakeholders (Product, Marketing, Operations, Risk) to deliver business results
Requirements:
- 3+ years of experience in business development, commercial operations, or growth management in a marketplace or logistics/freight business
- Advanced Excel/Google Sheets skills (financial models, unit economics, P&L modeling, tariff design, cohort analysis)
- Strong track record in funnel analysis, hypothesis testing, customer development, and KPI monitoring
- Direct experience with pricing, tariff modeling, CRM systems, and customer lifecycle management
- Ability to independently analyze complex data, challenge assumptions with logic, and translate high-level strategy into clear execution frameworks
- Strong execution and delivery mindset with the ability to work autonomously, decompose complex problems, and focus on high-impact initiatives
- Excellent leadership and cross-functional stakeholder management skills
- High level of empathy, resilience, and a constructive, low-toxicity approach to teamwork
- Fluent English
- Knowledge of SQL, Python, or A/B testing frameworks is a plus