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Toters is a tech-driven e-commerce and delivery platform connecting local merchants and shoppers. We are seeking a Business Development Associate based in Saida to expand our merchant network and build long-term partnerships.
In this role, you will identify and approach potential merchants (restaurants and local stores), showcase the value of the Toters platform, and support seamless onboarding. You will lead merchant acquisition efforts, engage with key contacts, and generate leads through various outreach methods. You'll understand each partner's unique needs, propose tailored solutions, and present platform benefits to maximize their potential.
You will support data-informed negotiations, track KPIs, and prepare internal reports to monitor progress toward objectives. Conduct market research and competitive analysis to identify trends and opportunities, collaborating with the marketing team on campaigns that attract potential merchants. Gather feedback from merchants and customers to identify areas for platform and service improvements.
Attend industry events and networking functions to build relationships within the local business community and strengthen connections with existing merchants. Utilize CRM tools to manage pipelines, maintain accurate records, and collaborate with internal teams to enhance the overall merchant experience.
Requirements:
• Experience in business development, sales, or a related role, preferably within e-commerce or delivery services
• Strong problem-solving and analytical skills, with experience using data analysis tools
• Familiarity with CRM software and MS Office, particularly MS Excel
• Strong listening, negotiation, and presentation skills; training in sales or negotiation is a bonus but not required
• Effective verbal and written communication abilities
• Goal-oriented, with a focus on achieving business development objectives
• Adaptable to changing circumstances and a fast-paced environment
• Knowledge of the local market and trends is an advantage
• BA/BS degree in Business Administration, Sales, or a related field
