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Samba TV is building the independent data layer for the global advertising industry, connecting streaming, linear, and web media across 40+ countries through its proprietary Knowledge Graph. The company provides tools and platforms that enable the industry to make data-driven decisions at scale.
The Associate Partner Operations Manager owns partner onboarding, taxonomy strategy, and pricing operations for Samba's data syndication platform (Gravity). This role sits at the intersection of programmatic operations, technical account management, product, and partnerships—coordinating cross-functional project work as partners onboard, model, and distribute their datasets for syndication.
Key responsibilities include:
- Serve as the go-to expert on platform capabilities and limitations for internal teams and external partners/advertisers
- Troubleshoot segment issues and understand platform nuances and SLA expectations for modeling and distribution
- Lead onboarding, auditing, and taxonomy strategy for data partners and agencies
- Create and present business reviews for data partners
- Own custom partner reporting and maintain accuracy of taxonomy pricing and destinations
- File and escalate platform tickets between account teams and Engineering/Product, covering access requests, cross-region data bridging, segment permissions, importer/ID mapping, and export capability
- Support identity match testing and onboarding architecture for new data imports (S3/SFTP)
This role combines hands-on platform and ticket work with partner-facing strategy, taxonomy guidance, and both internal and external coordination.
REQUIREMENTS:
- 1–3 years of experience in ad tech, programmatic operations, partner/account management, or a related platform-support role
- Working knowledge of DSPs (The Trade Desk, DV360) and how audience segments surface, price, and activate within them
- Familiarity with data partner or SSP integrations and segment/taxonomy management
- Comfort troubleshooting technical issues and coordinating across account, product, and engineering teams
- Eagerness to expand knowledge across programmatic ecosystems, audience targeting, and identity resolution
- Strong Excel proficiency (SUMIFS, INDEX/MATCH, pivot tables, VLOOKUP)
- Excellent written and verbal communication skills for both internal and client-facing contexts
- BA/BS in Marketing, Business, Data, or a related field
PREFERRED EXPERIENCE:
- Direct experience with identity or data partners such as Acxiom, Experian, or ThinkNow
- Familiarity with S3/SFTP data onboarding and audience file formatting methodology
- Intimate knowledge of programmatic advertising with working knowledge of DMPs, DSPs, SSPs, and identity resolution
- Working knowledge of SQL
- Proficiency with CRM and project management tools (Salesforce, Jira, Asana, etc.)
