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Salary: EUR 59,000 - 74,000 / annual
New Relic is seeking an Infrastructure Engineer to join its IT Engineering team, based in Dublin. This role focuses on network infrastructure and enterprise AI enablement, combining hands-on engineering with strategic platform ownership.
You will design, deploy, and manage global network infrastructure using Meraki, troubleshoot complex connectivity issues, and manage ISP relationships across multiple sites. You'll also lead the technical rollout and governance of enterprise AI platforms (Gemini, Claude) across the company, including deployment, administration, security controls, and vendor evaluation.
Key responsibilities include:
- Design and operate Meraki infrastructure across global offices using Dashboard and APIs
- Troubleshoot network issues (Wi-Fi, switching, VLAN, DHCP, DNS, connectivity)
- Manage ISP relationships, circuit procurement, SLAs, and outage escalation
- Plan and execute office network builds, moves, and refreshes with Facilities and Security
- Deploy and operate Zero Trust infrastructure (Cloudflare Zero Trust/WARP, VPN, firewall)
- Monitor network health, respond to incidents, and drive root cause analysis
- Maintain comprehensive network documentation and runbooks
- Deploy and administer enterprise AI platforms with configuration and integrations
- Build AI-powered automations to reduce manual work across IT and business teams
- Design and enforce AI usage controls, including data protection, DLP, and audit logging
- Evaluate new AI tools and vendors through pilots
- Build integrations and automation using scripts and APIs
- Act as escalation point for IT Support on complex issues
- Participate in global on-call rotation
This is an individual contributor role with real ownership over platforms and room to lead projects and shape the roadmap. You will partner with Security, Compliance, Facilities, IT Support, and Engineering teams.
REQUIREMENTS:
- 2 years of experience in network, infrastructure, or IT engineering
- Strong networking knowledge (TCP/IP, DNS, DHCP, VLANs, routing, TLS, VPN, proxy, firewall) and proven troubleshooting skills
- Hands-on experience managing Meraki or comparable enterprise network infrastructure
- Experience working with ISPs and carriers, including circuit management and outage escalation
- Hands-on experience with enterprise AI or LLM platforms (Gemini, Claude, or similar), including administration or integration work
- Proficiency in a scripting or programming language (Python, Bash, JavaScript) and experience building against REST APIs
- Understanding of data security principles as they apply to AI usage (data classification, DLP, least privilege)
- Strong critical thinking and structured problem-solving skills
- Clear written and verbal communication, including ability to document designs and teach others
- Ability to work independently and collaboratively across teams
BONUS QUALIFICATIONS:
- Cisco Meraki certification (CMNA) or CCNA/Network+
- Experience with SD-WAN design and multi-site network management
- Experience with Cloudflare Zero Trust, DLP, or CASB tooling
- Experience building agents or workflows with MCP, prompt engineering, or LLM APIs
- Experience with infrastructure as code or workflow automation (Terraform, Ansible, n8n, or similar)
- Experience supporting SOX or similar compliance controls
- Experience administering SaaS platforms (Google Workspace, Slack, Atlassian)
- Experience running AI adoption programs, training, or internal enablement
Note: Visa sponsorship is not available for this position.
