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xAI is seeking an Energy Storage Asset Manager to own the performance, reliability, and maintenance of its Megapack energy storage fleet supporting AI infrastructure in Memphis. This is a full-time, onsite role reporting to the operations team.
You will serve as the primary owner of day-to-day operations, service coordination with Tesla, and long-term asset optimization for one of the largest and most critical battery deployments powering AI training. Your responsibilities include:
• Monitor the health and performance of the Megapack fleet in real time, tracking availability, energy throughput, efficiency, temperature, alarms, and state of health.
• Create and manage Tesla service tickets for technical issues, providing detailed logs and documentation to enable fast resolution.
• Act as the primary liaison with Tesla Field Service technicians, offering onsite coordination to remove blockers and ensure timely, high-quality work completion.
• Escalate critical or complex issues to Tesla support engineering while actively driving resolution and minimizing downtime.
• Optimize Megapack operations to support SpaceXAI's power demands and AI infrastructure requirements.
• Own all maintenance activities for Megapack transformers, including identifying manufacturer-recommended schedules and coordinating with contractors.
• Lead the design and placement of O&M infrastructure (access platforms, cooling, electrical tie-ins, fire protection) to ensure long-term serviceability.
• Schedule, coordinate, and oversee preventive maintenance, firmware updates, and corrective repairs performed by Tesla.
• Perform site inspections, quality assurance checks, and post-maintenance validation to ensure work meets standards and safety requirements.
• Analyze performance data to identify trends, degradation patterns, and optimization opportunities.
• Maintain comprehensive records of maintenance activities, service reports, downtime events, spare parts usage, and key performance metrics.
• Support commissioning of new Megapack deployments and their integration with SpaceXAI facilities.
• Ensure full compliance with safety protocols, Tesla procedures, manufacturer guidelines, and local regulations.
• Participate in root-cause analysis for incidents and contribute to continuous improvement of operations and maintenance strategies.
• Provide on-call support for urgent operational and maintenance issues as required.
REQUIREMENTS:
• Proven track record coordinating with OEM field service teams and managing vendor relationships in mission-critical environments.
• Experience with maintenance planning, asset management, and regulatory compliance for high-voltage energy infrastructure.
• Excellent organizational and communication skills with the ability to drive issues to resolution under time pressure.
• Comfortable working onsite in industrial/data center environments.
• Ability to lift 25+ pounds and work at heights when performing site inspections.
• Available to work evenings, weekends, and provide on-call support as needed.
• Comfortable working in environments with exposure to noise and industrial conditions.
PREFERRED EXPERIENCE:
• Direct experience with Tesla Megapack deployment, operations, and service processes.
• Background in data center power infrastructure or hyperscale energy management.
• Familiarity with transformer maintenance, high-voltage electrical systems, and fire protection standards.
• Data analysis skills (Python, SQL, or similar) for performance trending and optimization.
• Knowledge of local Memphis-area regulations and utility requirements.
• Previous experience in 24/7 operational environments with on-call responsibilities.
