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Salary: USD 98,000 - 122,000 / annual
Scale AI is hiring an Area Manager for its Red Team & Safety Center to lead and manage a contributor workforce conducting adversarial safety testing of frontier AI models. You will manage a portfolio of 30–45 contributors, including 2–4 Campaign Leads who report directly to you.
Key responsibilities include:
- Direct people management of 2–4 Campaign Leads and oversight of ~30–45 total contributors
- Workforce allocation: receive project staffing requests from delivery teams and assign contributors based on skill, availability, and project needs
- Conduct weekly 1:1 performance feedback sessions with Campaign Leads and contributors; draft performance documentation
- Execute HR actions including performance improvement plans, corrective conversations, and escalations to HR
- Manage EOR administrative coordination: timecards, PTO, benefits questions, and liaison with staffing partners (HireArt)
- Coordinate with HR, IT, and facilities on contributor onboarding, offboarding, and operational needs
- Provide subject matter oversight across campaigns: domain guidance, content policy consultation, and quality calibration
- Identify and develop tools, processes, and product features to improve operational efficiency
- Conduct training sessions for new contributors and manage knowledge transfer
Minimum qualifications:
- 2+ years of professional experience in AI red teaming, trust and safety, content safety operations, or closely related field
- 1+ years of direct people management or team leadership experience
- Strong organizational and workforce planning skills; ability to manage allocations across multiple concurrent projects
- Excellent written and verbal communication; ability to deliver clear performance feedback and represent team needs to leadership
- Experience with HR processes including performance management, corrective actions, and onboarding
- Ability to work with sensitive or graphic material across text, image, video, audio, and agentic modalities
Preferred qualifications include experience managing managed workforce operations in technology, BPO, content moderation, or government services; familiarity with EOR/staffing agency coordination; background in AI/ML safety evaluation or adversarial testing; and experience with productivity analytics or workforce planning tools.
This is a full-time, onsite role based in Southlake, TX, reporting to the Red Team & Safety Center Lead. The role may involve exposure to sensitive or distressing content including material that is sexual, violent, or otherwise disturbing.
