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Area Manager, Fulfillment Operations

ShipBob - Bethlehem, PA, United States - In-office - posted 2026-08-05

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ShipBob is seeking an Area Manager for Fulfillment Operations at its Bethlehem, Pennsylvania facility. This is a people-first leadership role responsible for directly managing and developing a team of leads and associates within the fulfillment center. Key responsibilities include: - Managing and developing a team of fulfillment leads and associates - Driving process improvement initiatives to enhance operational efficiency - Maintaining a safe work environment and ensuring compliance with safety standards - Tracking and analyzing operational performance across key metrics - Fostering employee engagement and creating a positive team culture - Collaborating with peers and senior leadership to achieve facility goals The role operates on a Sunday-Wednesday, 4:30 PM–3:00 AM shift schedule at the Hanoverville Road facility in Bethlehem. ShipBob emphasizes an ownership mindset, continuous learning, and innovation. The company values transparent communication, mutual respect, and a high-performance culture where goals are specific, accountability is shared, and team members understand how their work connects to the broader mission. Leaders are accessible, feedback flows bidirectionally, and all team members are expected to support one another regardless of seniority. This is an ideal opportunity for an operations-focused manager who thrives in a fast-paced fulfillment environment and is committed to developing talent while driving measurable operational results.

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