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Checkout.com is a global fintech platform powering over 10 billion transactions yearly for more than one billion shoppers. The company operates 20 offices across six continents and serves major clients including eBay, Spotify, Klarna, Uber, and Sony.
As an Analyst II in the Risk Monitoring Team, you will independently manage high-priority and complex investigations into acquiring risk and merchant portfolio monitoring. You will review alerts from in-house monitoring tools, conduct detailed quantitative and qualitative analyses, and make informed risk-based decisions. Your work will involve identifying potentially fraudulent or high-risk merchants, as well as genuine merchants who may be victims of fraud, and recommending appropriate mitigation actions.
Key responsibilities include:
- Demonstrating proficient understanding of acquiring risk and maintaining in-depth knowledge of card schemes' rules
- Conducting comprehensive background checks and in-depth risk investigations using multiple internal and external resources, with focus on high-priority and complex cases
- Completing complex tasks within tactical initiatives, special projects, and process-improvement activities
- Assisting with quality assurance and mentoring Analyst I colleagues on complex investigations
- Educating merchants and stakeholders on fraud and dispute-management practices
- Creating and communicating clear reports to stakeholders on merchant risk concerns and recommended actions
- Using AI tools effectively and responsibly to support research, analysis, and operational efficiency
- Suggesting innovative ideas and providing feedback to enhance processes, controls, and infrastructure
You will work in a hybrid model with three days per week in the office to support collaboration and connection. The role offers the opportunity to work on meaningful challenges with real ownership and recognition for impact delivered.
Requirements:
- Bachelor's degree, preferably in Risk, Management, Finance, Business, Mathematics, Economics, or related field
- Minimum three years of experience in a similar role
- Demonstrable knowledge or experience in payment processing, e-commerce, acquiring risk, fraud and dispute management, and card schemes' rules
- Proficient in managing structured processes and identifying opportunities to streamline approaches
- Exceptional analytical, critical-thinking, problem-solving, and decision-making skills
- Skilled at collaborative work and effective communication across departments
- Ability to adapt to fast-paced, agile settings while managing demanding timelines
- Proficient in English; French fluency is a plus
- Acute attention to detail with strong organizational and time-management skills
- Strong mentoring and training abilities
- AI fluency with ability to evaluate AI-generated outputs critically
- Solution-driven approach with exemplary investigative and critical thinking skills
- Ability to work independently with little supervision
- Proven ability to assist in projects and collaborate with cross-functional teams
