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Salary: USD 85,000 - 100,000 / annual
Braze is a leading customer engagement platform that empowers brands to deliver personalized, AI-driven customer experiences across channels. As an Account Manager on the Enterprise Sales Team, you will partner with Account Executives to expand relationships with existing enterprise customers and drive upsell and cross-sell opportunities.
You will have primary responsibility for developing and closing expansion opportunities up to $75K within assigned accounts. Your key responsibilities include:
• Proactively analyze customer product usage to identify white-space opportunities within accounts and new business units for cross-sell and upsell
• Partner closely with Account Executives, Renewals Managers, and Customer Success Managers to identify and pursue expansion opportunities
• Collaborate with internal teams including Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal, and Marketing to coordinate resources and drive feature exploration and adoption
• Achieve quarterly upsell and renewals targets
• Occasionally travel for onsite customer engagement and executive presentations
This is a quota-carrying role offering the opportunity to work with some of the largest brands globally. You will be part of a high-growth, collaborative organization recognized as a Great Place to Work and a leader in marketing technology.
REQUIREMENTS:
• 2+ years of experience in Sales or Account Management in SaaS, with at least 1 year in a quota-carrying role working with companies with 2,000+ employees
• Drive, determination, and accountability
• Excellent product knowledge and ability to quickly learn feature-rich applications
• Outstanding verbal, written, and presentation skills with experience presenting to executive teams
• Intermediate to advanced proficiency with Google Office, MS Office Suite (Word, Excel, PowerPoint), and Keynote
• Prior experience with Salesforce.com CRM or similar CRM systems for sales pipeline management
• Excellent organizational and time management skills
• Proven ability to quickly get up to speed on new cloud applications and tools
• Strong networking abilities and up-to-date knowledge of digital trends in mobile, web, and email
• Plus: Background in Enterprise SaaS sales for Mobile and/or Marketing Technology
• Plus: Prior experience in a startup technology company
