SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 92,000 - 114,000 / annual
Justworks is a HR and payroll platform helping businesses streamline HR operations. This Account Development Executive role focuses on driving revenue expansion through post-sale upsell and cross-sell opportunities within the existing customer base.
You will own the complete sales cycle for expansion opportunities—from customer discovery through quoting, proposal, and contracting. You'll serve as the primary point of contact for product-specific upsells (e.g., PEO Basic to Plus, International, Payroll to PEO), working closely with Customer Success Managers, Support teams, and Customer Retention specialists to identify and close deals.
Key responsibilities include:
- Managing end-to-end upsell and cross-sell sales cycles to drive revenue expansion
- Leveraging AI-enabled tooling and prospecting systems to reach customers with targeted messaging
- Partnering with product specialists to deliver consultative sales experiences and support quoting strategy
- Using Salesforce, Salesloft, and internal quoting systems to manage pipeline and maintain data accuracy
- Ensuring seamless handoffs to onboarding and support teams with clear expectation management
- Collaborating with internal teams to refine SOPs, surface process improvements, and build scalable revenue growth approaches
- Meeting or exceeding sales quotas tied to upsell and cross-sell revenue targets
You are a consultative seller who thrives in cross-functional environments. You're highly organized, process-oriented, and excel at simplifying complex products for customers. You build strong relationships by understanding customer needs and Justworks' revenue and product adoption goals. You're energized by both revenue impact and customer success, and you're motivated to help shape a growing function.
The company values collaboration (Camaraderie), transparency (Openness), perseverance (Grit), honesty (Integrity), and clarity (Simplicity).
Qualifications:
- Minimum 3 years' experience in an Account Executive or sales role with upsell responsibilities
- At least 1 year managing a complete, consultative sales cycle and closing deals
- Proven ability to manage a sales pipeline and meet or exceed revenue targets
- Experience owning end-to-end sales cycles
- Strong written and verbal communication skills with ability to simplify complex topics
- Comfortable working cross-functionally with other teams and stakeholders
- Highly organized and detail-oriented, able to manage multiple priorities and deadlines
- Familiarity with CRM tools (Salesforce preferred)
- Passionate about delivering excellent customer experience throughout the sales process
- Team player with growth mindset and desire to build within a fast-moving, evolving function
