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Vensure Employer Solutions, the largest privately held HR technology and services organization in North America, is seeking a Client Implementation Specialist to manage the full implementation lifecycle for new clients. You will serve as the primary point of contact during onboarding, ensuring successful adoption of Vensure's HR/HCM technology, managed services, and payroll solutions.
In this role, you will:
- Complete client shell setup and dashboard creation in Prism (HRIS) for new clients
- Manage multiple concurrent client implementations and execute first payroll runs
- Train newly onboarded clients on system usage and best practices
- Develop and execute detailed implementation project plans
- Consult with clients to assess payroll, HR, and benefits needs, recommending tailored solutions
- Maintain and update the Client Space (CRM) with milestones, tasks, and project status
- Act as liaison between clients and internal stakeholders (Business Consultants, technical teams)
- Review and audit client payroll and HR data for accuracy and compliance
- Demonstrate understanding of Vensure's service types and service delivery models to facilitate smooth client transitions
You will work in a collaborative environment supporting businesses ranging from small employers to large enterprises, with exposure to diverse industries and payroll/HR scenarios. The role combines technical system knowledge with client-facing communication and project management.
REQUIREMENTS:
- 3 years of related experience in HR/payroll outsourcing, PEO, or similar HR technology/services roles (required)
- Associate degree preferred
- HR/Payroll Outsourcing and/or PEO industry knowledge (required)
- HRIS/CRM/Systems experience
- Payroll and tax subject matter knowledge
- Strong analytical, time management, and project management skills
- Excellent written and verbal communication abilities
- Problem-solving orientation
- Office product proficiency (Microsoft Office suite)
- Ability to manage multiple priorities and maintain focus under moderate to high concentration demands
