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Vensure Employer Solutions, the largest privately held HR technology and services organization, is seeking a Retirement Benefits Manager to lead a team supporting 401(k) Multiple Employer Plans (MEPs), Pooled Employer Plans (PEPs), and client-sponsored retirement plans. The company serves over 95,000 businesses and processes over $135B in annual payroll.
In this role, you will provide direct supervision and coaching to Retirement Benefits Specialists and Senior Retirement Benefits Specialists, overseeing team administration of retirement plans with focus on plan compliance, ERISA adherence, and internal controls. Key responsibilities include managing remittance of contributions, year-end compliance testing, plan document review, and plan corrections. You will serve as an escalation point for complex plan questions, coordinating with vendors, auditors, and internal stakeholders to resolve issues.
You will communicate with internal and external customers regarding 401(k) administration, offering subject matter expertise on Vensure products and services. The role involves identifying and implementing process improvements to enhance team productivity, quality, and regulatory compliance. You will coordinate with retirement vendors on due diligence for MEPs/PEPs, monitor service levels, and resolve operational issues. Cross-functional collaboration with Payroll, Client Relations, Sales, and Benefits teams is essential to ensure integrated and timely plan administration.
A significant responsibility includes leading and supporting the merger of acquired company MEPs/PEPs into Vensure 401(k) plans, coordinating data, communications, and timelines. You will support annual 401(k) plan audits and Form 5500 filings by working with Third-Party Administrators, recordkeepers, and auditors, overseeing team contributions. Regular onsite attendance is required due to the need for secure system access, collaboration on sensitive technical matters, participation in operational meetings, and hands-on involvement.
You will build and maintain relationships with team members, peers across disciplines, and company stakeholders to ensure effective coordination. Professional development through webinars and training on retirement plan best practices is expected.
REQUIREMENTS:
- Associate's degree or equivalent combination of experience, skills, and education preferred (including relevant non-traditional degree programs, certifications, or job training programs)
- 5+ years of experience focused on 401(k) plan administration (required)
- 1–3+ years of leadership experience in supervisory or lead capacity (required), preferably in retirement or benefits operations environment
- Third-Party Administration (TPA) experience preferred
- Multiple Employer Plan (MEP) or Pooled Employer Plan (PEP) experience a plus
- Retirement-related credentials a plus (QKA, RPA, ASPPA, CEBS)
- Professional Employer Organization (PEO) experience a plus
- Strong ERISA knowledge and understanding of retirement plan operations
- Proficiency with Microsoft Office (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and ability to learn other applications
- Strong ability to read, understand, and interpret retirement plans, policies, procedures, and technical documentation
- Excellent written and verbal communication skills with clarity and attention to detail
- Sound judgment, adaptability to changing priorities, and ability to maintain productivity
- Active listening skills and ability to participate in problem-solving and decision-making
- Ability to apply logical reasoning to follow written, verbal, and diagrammed instructions
- Uphold highest standards of confidentiality and ethical conduct with sensitive financial and employee information
