SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Vensure Employer Solutions, the largest privately held HR technology and service organization, is seeking a Payroll Specialist to support payroll processing for a growing client base. The company collectively serves over 95,000 businesses and processes over $135B in annual payroll.
In this role, you will be responsible for day-to-day payroll processing support, including scheduled and off-cycle payrolls. Your core responsibilities include importing or manually entering payroll changes (hours, employee updates, earnings, deductions, tax overrides); calculating payroll and confirming accurate data entry through control totals and manual review; responding timely and accurately to client inquiries via email, cases, and phone; partnering with Payroll Supervisors on special projects; and managing an assigned book of business.
You will also build and maintain relationships with team members and peers across disciplines, attend training to stay current on best practices, and complete additional projects as assigned.
The role is computer-intensive and sedentary, requiring extended periods at a desk reviewing detailed numerical data, spreadsheets, and system interfaces. You will handle sensitive employee information and compensation data in compliance with privacy and security standards. Strong attention to detail, multitasking ability, and analytical thinking are essential for troubleshooting payroll issues and determining solutions quickly. You must communicate effectively with employees, managers, clients, and external vendors, both verbally and in writing, and handle client escalations with patience and a solutions-oriented approach.
REQUIREMENTS:
- High school diploma or equivalent (or combination of relevant experience, skills, education, certifications, or job training programs)
- Minimum one year of customer service experience
- At least one year of payroll experience preferred (not required)
- Proficiency with Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications
- Intermediate to advanced Excel proficiency (formulas, pivot tables, data validation)
- Strong verbal and written communication skills
- Ability to exercise good judgment and work independently
- Proven ability to partner with cross-functional departments (HR, Finance, Operations)
