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Salary: USD 100,000 - 130,000 / annual
CHAOS Industries is a defense technology company founded in 2022 and backed by $1 billion in funding from leading investors including 8VC, Accel, and Valor Equity Partners. The company develops multi-product solutions powered by Coherent Distributed Networks (CDN™) for warfighters, commercial air operators, and border protection teams. With 500+ employees across 5 global offices (Los Angeles, Washington D.C., San Francisco, San Diego, and London), CHAOS is scaling rapidly.
The Workplace Operations Manager will own the employee experience and day-to-day operations across CHAOS's Los Angeles office portfolio, based in El Segundo. This is a hands-on leadership role combining strategic workplace planning with operational execution.
Key Responsibilities:
- Own day-to-day operations across the LA building portfolio, serving as primary point of contact for employees, building management, and landlords
- Manage workplace services end-to-end: snack and beverage programs, office supplies, lunch services, mail and deliveries, and on-site amenities
- Source, onboard, and manage workplace vendors, including contracts, pricing, service levels, invoicing, and performance reviews
- Plan and run events and experiences: team gatherings, all-hands meetings, leadership visits, and seasonal programming
- Manage the LA workplace budget, tracking spend, forecasting needs, and identifying savings
- Partner with Facilities on maintenance, repairs, space moves, and building issues
- Support office expansions, renovations, and relocations, owning defined portions from planning through occupancy
- Coordinate closely with IT, Security, Finance, People, Legal, and business leaders
- Maintain accurate records for leases, floor plans, workplace standards, vendors, and operational documentation
- Develop standardized documentation, workflows, and repeatable processes for workplace operations
- Gather employee feedback and use it to improve services, spaces, and programs
- Help create scalable workplace practices to support a growing, global organization
- Work full-time onsite at the El Segundo, California office
The ideal candidate thrives in fast-paced environments, balances big-picture employee experience strategy with operational details, instinctively creates systems and documentation, manages multiple vendors and priorities simultaneously, communicates clearly, and is resourceful and curious about solving unfamiliar problems.
Requirements:
- 5–7 years of experience in workplace, office management, facilities, operations, or a related field
- Experience managing vendors and service contracts, and owning a budget
- Exceptional organizational skills and attention to detail
- Strong project management instincts with ability to juggle multiple priorities simultaneously
- Hands-on, no-task-too-small attitude with strategic judgment to know which problems deserve a system
- Ability to work independently, identify what needs to be done, and move work forward without extensive direction
- Service-oriented, hospitality mindset and genuine interest in employee experience
- Comfortable building structure in ambiguous, fast-paced environments
- Excellent written and verbal communication skills across technical and non-technical teams
- Comfort learning and administering new operational tools and systems
- Curious, resourceful, and proactive; enjoys figuring things out and improving processes
