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Salary: USD 136,100 - 166,730 / annual
Roblox is seeking a Workplace Global Partner to support office services, facilities operations, workplace amenities, and employee experience across the company's smaller domestic and international offices. This role will establish consistency and parity with Roblox headquarters by ensuring employees have access to reliable workplace services, functional amenities, appropriate resources, and consistent support regardless of location.
The Global Partner will serve as a strategic liaison among Facilities and Workplaces, People, Finance, Corporate Engineering, Global Security, local office leaders, landlords, property managers, vendors, and other internal stakeholders. The role requires independent assessment of office needs, identification of service gaps, coordination of solutions, and establishment of operating standards reflecting the headquarters workplace experience.
Key responsibilities include: supporting day-to-day facilities and workplace operations for assigned global offices; serving as the primary Facilities and Workplace point of contact; establishing and maintaining workplace standards; assessing employee experience, facilities conditions, amenities, technology, security, and safety; developing office-specific action plans; partnering with cross-functional teams; ensuring access to functional workstations, meeting spaces, technology, and services; maintaining office services through documented procedures and standards; coordinating preventive maintenance and repairs; reducing operational inconsistencies through repeatable programs; tracking service requests and vendor performance; supporting employee onboarding and offboarding; coordinating workplace programs and events; supporting emergency preparedness and safety; ensuring OSHA and regulatory compliance; conducting regular office assessments; supporting sustainability initiatives; managing budgets and expense tracking; supporting vendor sourcing and contract administration; maintaining office documentation; preparing leadership updates; traveling to domestic and international offices; providing remote support between visits; and supporting headquarters projects including employee moves, office reconfigurations, and space-readiness activities.
When not traveling, the role provides consistent support for headquarters projects and operations, including employee moves, office reconfigurations, workplace projects, safety initiatives, inspections, regulatory compliance, and other Facilities and Workplace priorities.
Work hours are on-site at San Mateo HQ Monday–Friday, 8:00 AM–5:00 PM. Domestic and international travel will be required based on business and office needs. On-call availability may be required to support global offices, urgent facilities matters, scheduled projects, safety incidents, and operational emergencies across multiple time zones.
**Requirements:**
- 7+ years of experience in facilities coordination, office services, workplace operations, global workplace support, or related corporate environment
- Demonstrated experience supporting multiple offices, including smaller domestic or international locations
- Strong knowledge of office services, facilities operations, vendor coordination, workplace amenities, employee experience, and workplace safety
- Experience partnering cross-functionally with Human Resources, Finance, Corporate Engineering or IT, Security, landlords, property managers, vendors, and business leaders
- Ability to operate independently and take ownership of workplace needs without direct people-management responsibilities
- Strong cross-functional relationship-building and collaborative problem-solving skills
- Experience identifying service gaps, developing action plans, and driving operational issues through completion
- Strong organizational and project-coordination skills, with ability to manage multiple offices, priorities, projects, and time zones simultaneously
- Experience developing and documenting operational procedures, service standards, escalation processes, and workplace programs
- Working knowledge of OSHA requirements, workplace safety practices, accessibility standards, building and fire codes, and applicable regulatory requirements
- Familiarity with budget administration, forecasting, invoice management, purchase orders, contract documentation, and expense tracking
- Ability to develop and track key performance indicators, analyze operational trends, and communicate findings to leadership
- Strong written and verbal communication skills
- Proficiency in Google Workspace or similar business-productivity tools
- Ability and willingness to travel domestically and internationally based on business and office needs
- Resourceful, service-oriented, culturally aware, and calm under pressure
- Ability to occasionally lift up to 25 pounds and perform physical tasks associated with workplace operations
**Preferred Skills:**
- Workplace strategy and employee-experience program support
- Global facilities and workplace operations
- Office build-outs, renovations, expansions, relocations, and decommissions
- Moves, adds, and changes
- Workplace safety, OSHA compliance, and emergency preparedness
- Lease administration and landlord coordination
- Budget forecasting and financial management
- Project coordination and agile project management
- Workplace data, reporting, and analytics
- Vendor sourcing, contract administration, and performance management
- Sustainability and waste-reduction initiatives
- Experience supporting a globally distributed office portfolio
- Experience working across cultures, countries, and time zones
