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Salary: USD 284,762 - 480,536 / annual
Braze is seeking a VP of Product Engineering to lead the Channels division, the action layer of the Braze customer engagement platform. The Channels division encompasses the technology and product that delivers messaging across Email, Push, SMS/MMS/RCS, WhatsApp, LINE, In-App Messages, Content Cards, Banners, Landing Pages, Feature Flags, Webhooks, and emerging channels.
In this role, you will lead a multi-team division through its next stage of technical and product transformation. You will manage experienced managers and grow the engineering organization through architecture design, team development, vision-setting, goal-definition, process establishment, and hiring. You will work closely with product and design teams to solve complex engineering challenges.
Key responsibilities include:
- Leading the Channels division through technical and product transformation
- Managing a team of experienced managers and growing the organization
- Developing highly differentiated and sophisticated channel products
- Thinking strategically about the portfolio of channels and how they are positioned
- Maturing systems into a more modular, efficient technology platform while delivering best-in-class product
- Leading the organization through the AI transition, including developing intelligent and agentic channel products and leveraging AI-assisted development to improve engineering velocity and quality
- Setting vision, goals, processes, and protocols
- Hiring and developing world-class engineering talent
- Operating at multiple levels of granularity, from high-level vision to detailed technology decisions
You will need deep credibility in large-scale distributed systems, the ability to partner with senior engineers on architecture, reliability, and cost efficiency, and fluency in AI-assisted engineering with an informed perspective on how AI agents and tooling reshape engineering organizations. Strong process leadership, excellent communication and writing skills, and a track record of transformative success as a manager of managers are essential.
Braze is a leading customer engagement platform recognized as a Leader in marketing technology. The company has been named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work. Braze is headquartered in New York with offices globally.
REQUIREMENTS:
- Several years of relevant experience as a manager of experienced managers with a strong track record of transformative success
- Durable, motivated, ambitious, high-energy leader
- Demonstrated ability to grow a world-class team
- Strong technical leadership capability, able to operate at different levels of granularity from high-level vision to detailed technology decisions
- Deep credibility in large-scale distributed systems with ability to partner on architecture, reliability, and cost efficiency
- Fluency in AI-assisted engineering with an informed point of view on how AI agents and tooling change engineering organizations
- Strong process leadership skills, understanding when to add and remove processes
- Excellent communication and writing skills with obvious impact and leadership in artifacts created to guide teams
