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Neighbor is hiring a UX Designer to own end-to-end design across iOS, Android, and responsive web for a consumer marketplace platform. You will drive the full product experience from problem framing through launch and measurement, working closely with product and engineering teams.
Key responsibilities include:
- Own complete design workflows across all platforms (iOS, Android, web), from research through shipped product
- Conduct renter and host research including interviews, usability tests, and funnel analysis to inform design decisions
- Study competitive and adjacent marketplace solutions to differentiate Neighbor's approach
- Define success metrics with PM and engineering, design experiments, and iterate based on data
- Rapidly prototype ideas using wireframes, AI tools, and code-assisted design to get concepts in front of users within days
- Design for trust and clarity across pricing, photos, reviews, access details, and user information
- Ensure comprehensive coverage of all states, edge cases, and platform conventions to minimize production defects
- Contribute to and evolve the Neighbor design system and brand guidelines
- Mentor other designers through critique, pairing, and constructive feedback
You will work in the Lehi, Utah office Tuesday through Friday (remote work is not available for this role).
REQUIREMENTS:
- 2+ years of product design (UX/UI) experience with shipped work on native iOS, Android, and responsive web
- Portfolio demonstrating end-to-end consumer flows you owned and the measurable results they drove
- Strong visual and interaction design skills suited to consumer marketplace products
- Ability to independently plan and execute user interviews and usability tests
- Proficiency reading funnels and A/B test results to inform design decisions
- Expert-level Figma skills and regular use of AI tools for research, exploration, and prototyping
- Strong written and verbal communication; ability to defend design decisions to co-founders and engineers
- Ownership mindset focused on outcomes rather than tasks; actively seeks and acts on feedback
PREFERRED:
- Experience designing for two-sided marketplaces, e-commerce, or travel/booking products
- Track record mentoring designers or leading design for a team
- Experience building or scaling a design system
- Startup background or experience as a solo designer owning full product problems
- Comfort building working prototypes in code or with AI coding tools
