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ServiceNow is seeking a UI/UX Designer to join its Product Design team. The role focuses on creating innovative design solutions that transform how people work globally, with a particular emphasis on AI integration into workflows and decision-making processes.
You will drive end-to-end product design solutions and high-fidelity detailed designs as part of a cross-functional team collaborating closely with engineering and product management. Responsibilities include developing design solutions that address identified user needs, presenting ideas, soliciting feedback, and reviewing colleagues' proposals in a collaborative environment. The design team at ServiceNow has an intentional seat at the table, ensuring design perspectives shape product strategy from the outset.
The team comprises designers with varied backgrounds—design systems, visual, interaction, content, and product design—all united by a mission to create product experiences users love. You'll participate in the complete product development lifecycle, working with design tools to create feature-level interactive designs, wireframes, and visual design solutions.
ServiceNow is the AI control tower for business reinvention, serving 85% of the Fortune 500. The company is building an AI-native culture where technology and talent work together to help organizations work smarter, faster, and better.
REQUIREMENTS:
- 2+ years of relevant design experience (internships included)
- An inspiring portfolio demonstrating end-to-end product design solutions, including identifying user needs, creating solutions, and validating with end users
- Experience with design tools to create feature-level interactive designs, wireframes, and/or visual design solutions
- Experience participating in the complete product development lifecycle of web and/or software applications
- Experience in user experience design or industry experience (corporate, software, web, or agency)
- Preferred: Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Growth mindset that actively seeks learning opportunities
- Ability to build trusting relationships through clear and open communication
