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CHAOS Industries is a defense technology company founded in 2022 and backed by $1B in funding from top-tier investors including 8VC, Accel, and NEA. The company develops advanced sensing and detection systems powered by Coherent Distributed Networks (CDN™) for warfighters, commercial air operators, and border protection teams.
As a Technical Operations Engineer, you will sit at the intersection of technology and real-world mission environments, ensuring CHAOS systems operate flawlessly in the field. You'll integrate hardware and software, diagnose complex system issues, and deliver rapid fixes and improvements. This is a hands-on role ideal for someone comfortable with Linux terminals, network traces, and hardware wiring as much as Python scripts and dashboards.
Key Responsibilities:
- Integrate CHAOS software, sensors, and RF devices with customer systems — both physically (networking, power, and hardware bring-up) and via software interfaces (data pipelines, APIs)
- Debug complex edge issues spanning hardware, software, and networking layers
- Develop scripts, diagnostics, and automation tools to improve reliability and observability
- Capture operational feedback and collaborate with internal engineering teams to drive product improvements
- Document system configurations, troubleshooting steps, and lessons learned for both internal and customer audiences
- Travel (typically up to 50%) to customer and test sites for deployments, troubleshooting, and mission support
You will be embedded with customers, integrating CHAOS systems into existing infrastructure, and ensuring reliability under real-world conditions.
Minimum Requirements:
- Strong technical foundation with a degree in Engineering, Computer Science, Physics, or related field — or equivalent hands-on experience
- Deep familiarity with Linux environments; comfortable with SSH, networking tools, and system-level debugging
- Strong problem-solving instincts — able to work independently and under pressure in the field
- Understanding of networking protocols, hardware interfaces, and distributed system concepts
- Experience integrating or maintaining hardware or sensor systems
- Proficiency in at least one scripting or programming language (Python, Bash, or similar)
- Willingness and enthusiasm for travel and on-site technical work
Preferred Requirements:
- Experience in systems integration, field engineering, or technical operations for complex deployments
- Background in defense, aerospace, or other mission-critical environments
- Familiarity with telemetry, data integration, or IoT-style architectures
- Understanding of RF systems, SDRs, or radar technologies (highly valued but not required)
- Experience with cloud and edge computing environments (Docker, Azure, AWS, etc.)
- Excellent communication and documentation skills — able to bridge technical and operational perspectives with clarity and composure
