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Team Lead, Vehicle Operations (1st Shift)

Zoox - Phoenix, AZ, United States - In-office - posted 2026-10-21

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Zoox is seeking a Team Lead for Vehicle Operations (1st Shift) based in Phoenix, AZ. In this role, you will manage and support vehicle operators in day-to-day operations while fostering a safety-centric, inclusive, and open-communication culture. Key responsibilities include: - Manage administrative tasks for your team: timesheet approval, expense reports, schedule validation, and regular written and oral performance feedback for direct reports and contingent workforce personnel - Work collaboratively with other Team Leads and Program/Project Managers within Vehicle Operations to keep your team aligned with Zoox's overall strategic goals - Become a subject matter expert on Zoox's proprietary Vehicle Operations software and mentor direct reports and contingent workforce to execute to high standards - Interact with contingent workforce personnel and management to answer questions, provide information, and ensure clear understanding of job assignments - Conduct recurring safety-focused testing to stay current with Vehicle Operations capabilities - Drive process and product improvements by collaborating with product and program management teams, using metrics to mature both local and organization-wide operations You will be expected to work on-site at your assigned Phoenix location for all scheduled shifts. Requirements: - 7+ years of professional work experience in a cross-functional, product-based environment - 3+ years of supervisory/people management experience - Experience working in high-level collaborative environments with strong teamwork mentality - Proven ability to problem-solve and improve operational efficiency with a proactive, resourceful mindset - Strong written and verbal communication skills to coordinate with team members and management, and explain technical issues - Excellent driving history - Ability to work on-site for all scheduled shifts Bonus Qualifications: - Bachelor's degree - People management experience with understanding of performance management and reviews - 3+ years in the autonomous vehicle industry - 4+ years of operations experience - Experience working with cross-functional teams on go-to-market initiatives

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