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Zoox is seeking a Team Lead for Vehicle Operations (1st Shift) based in Phoenix, AZ. In this role, you will manage and support vehicle operators in day-to-day operations while fostering a safety-centric, inclusive, and open-communication culture.
Key responsibilities include:
- Manage administrative tasks for your team: timesheet approval, expense reports, schedule validation, and regular written and oral performance feedback for direct reports and contingent workforce personnel
- Work collaboratively with other Team Leads and Program/Project Managers within Vehicle Operations to keep your team aligned with Zoox's overall strategic goals
- Become a subject matter expert on Zoox's proprietary Vehicle Operations software and mentor direct reports and contingent workforce to execute to high standards
- Interact with contingent workforce personnel and management to answer questions, provide information, and ensure clear understanding of job assignments
- Conduct recurring safety-focused testing to stay current with Vehicle Operations capabilities
- Drive process and product improvements by collaborating with product and program management teams, using metrics to mature both local and organization-wide operations
You will be expected to work on-site at your assigned Phoenix location for all scheduled shifts.
Requirements:
- 7+ years of professional work experience in a cross-functional, product-based environment
- 3+ years of supervisory/people management experience
- Experience working in high-level collaborative environments with strong teamwork mentality
- Proven ability to problem-solve and improve operational efficiency with a proactive, resourceful mindset
- Strong written and verbal communication skills to coordinate with team members and management, and explain technical issues
- Excellent driving history
- Ability to work on-site for all scheduled shifts
Bonus Qualifications:
- Bachelor's degree
- People management experience with understanding of performance management and reviews
- 3+ years in the autonomous vehicle industry
- 4+ years of operations experience
- Experience working with cross-functional teams on go-to-market initiatives